Family Farm & Home, Bucyrus OH

My husband favorite place.we spend hours in this store my husband has to look at every thing even if we was just there the day before.lol love the staff great place

Great value. Nice clothes. Wonderful candy.

Bought a grinder and some other items, good spot.

The store itself seems to have moderate traffic and although they have a large space and a lot of merchandise, their selection is surprisingly limited. If you're looking for something essential and different options isn't important, this store does have a little bit of everything. Went looking for kids farm gear but very small selection. The one stand out for me was out of the 10 employees we came in contact with, only one addressed us at all and that was to say, "have a nice day".

This review comes from a person with over a decade of retail work and unfortunately standing at a cash wrap for hours at a time, as well as managing retail stores. I am a loyal FF&H customer and choose their store experience, prices, and quality over the competition unless its substantially cheaper at another store. With that being said, I will gladly drive to the Mansfield store over this Bucyrus location from now on.

The cashier would not take no for answer while pushing credit card apps on every customer in front of me. The same
Cashier talked at (not to or with) every one as if they were shopping at an upscale mall department store. It was incredibly obnoxious and inconsiderate of this rural population. One of the customers was elderly and lived a very simple life (no internet) and most likely made a special trip to just get out of his house. The cashier was irritated by the cashier’s agenda.

When it was my turn the cashier asked for my Rewards number which I could have typed it in myself on the card reader instead of announcing it to the public. Then they had the nerve to ask my maiden name. ‘Excuse me? ’. They tried to recover themselves after my response. Not sure how that pertains to any transaction. Then attempted to push the credit card app down my throat even as I spoke over them to encourage them to stop talking and get this transaction over with.

The manager encounter: I asked about a price match. TSC had the same thing for $4 cheaper. The manager asked if it was in stock at the other store (never asked for specific store or location). The manager refused to price match it. I was in a bind and needed a truck load of the items so I purchased them knowing I could call corporate for the competitors listed price.

This is the kind of service that discourages people to return. We have many locations for farm essentials and the competition established, but customer loyalty to no frills, understated stores that sell solid merchandise will win every day until they encounter a less than stellar store experience like the one I had.

I've recently gotten into rasing sheep and have spent lots more time at this farm store and there's been a lot of problems. Two of the most recent have been when I went to check the chicken some of them were dead laying in the food we had to inform the staff to clean them out. Second today we went in to buy a coop. The first coop out at the side of the building is broken with the bottom frame bring separate near the door. After that we go inside and look at another coop we go to check out. While trying to check out the lady was very rude and unhelpful about finding the coop I had to show her a picture of the tage on my phone for her to find it. Second after we purchased the coop and are walking out of the store she starts asking if we wanted the assembled one then tell us after that we already purchased the unassembled one and we will have to pay extra for the assembled one. Very un helpful and rude.

Found 10 semi dwarf trees last year and planted them. The 1st year over half of the trees were producing fruit already, especially the peaches and plumbs. I buy all my soil I need there. All my berries are doing great that I received from there last year and they are doing great after winter. They have a variety of useful items, tools and equipment that are useful for farmsteads or just landscaping your property. Will be shopping here year round

Went for the first time a while ago. It was a good place to stop in and check out. I recommend going in if you have the chance!

Very clean store, they have a bigger selection of items that I expected. I will definitely be back.