FASTSIGNS, Pickerington OH
Address | 201 Clint Dr #500, Pickerington, OH, United States | ||||||||||
Phone | +1 614-924-8068 | ||||||||||
Hours |
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Website | www.fastsigns.com/pickerington-reynoldsburg-oh | ||||||||||
Categories | Sign Shop, Banner Store, Commercial Printer, Digital Printer, Exhibit | ||||||||||
Rating | 4 5 reviews | ||||||||||
Nearest branches |
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Sign Shop FASTSIGNS reviews
5Goes above and beyond plus great quality! We're going here first next time! Saved our conference presence with a rush same day banner! Thanks!
The owner, Rob, talked with me just long enough to get my credit card information up front. Then went entirely radio silent, despite the promise of fast completion date (three days after finalizing the request). After complete radio silence, I reached out to some other customers and found that they BOTH have had to wait close to a YEAR for their own projects which are STILL not complete. I'm not entirely sure what is going on with this business, and the guy I talked to, Rob, seems nice enough when actually responding.but if this is the kind of service people should expect, something needs to change. I just hope that others see this review before reaching out to him so that they aren't left in the same position I now am.
-update-
Everything with Rob went entirely on schedule on my end. While the communication is slow, he is efficient and managed to complete my small project on time. The project looks great and I am very satisfied with the entire process of the day. While I hope the lines of communication improve over time, I can now comfortably state that he is worth giving a chance.
Rob was fantastic to work with. He and Kaylee worked their butts off to get me the graphics I needed by the deadline I asked them to hit. Open and honest communication all the way through the process. I couldn't say enough positive things about working with Rob. He made sure I had everything I needed, went over install process and we even set a follow-up meeting to make sure things go even better in the next time. I'll be working with them again in the future.
The lack of communication and follow up with customers is astounding. I have been chasing them around for two months to get one sign completed for a business.
FastSigns was absolutely amazing! I had placed an order with another online company for a sign for my best friend’s wedding. The order was delayed and I was not notified until the day before the wedding. I called FastSigns and Rob and his team made did a quick turnaround and got the sign printed that afternoon. The quality was great and the service amazing! I would recommend them any day!