Firelands Chevrolet Buick Service Department, Norwalk OH
| Address | 300 Milan Ave, Norwalk, OH | ||||||||||
| Phone | (419) 668-4811 | ||||||||||
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| Website | www.firelandschevy.com | ||||||||||
| Categories | Oil Change Service, Auto Repair Shop, Buick Dealer, Car Repair and Maintenance, Chevrolet Dealer | ||||||||||
| Rating | 5 7 reviews | ||||||||||
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Similar companies nearby Williams Norwalk Tire & Alignment — 274 Cleveland Rd, Norwalk, OH, United States Pioneer Quick Lube Norwalk 05 — 409 Milan Ave, Norwalk, OH |
Firelands Chevrolet Buick Service Department reviews
7Shasta and the entire service team is incredibly friendly and professional! My oil change was finished sooner than I expected and was pleasantly surprised to find a thank you note and cookies in my car!
I always choose Firelands Chevrolet Buick for all of my service needs. The women in the service lane are extremely friendly and are very knowledgeable. The team does an excellent job explaining the services and reviewing all of the work that the technicians did during the appointment. I highly recommend this dealership for all of your appointments!
I called around to other chevrolet dealerships (mistake on my half) in my area and no one was able to get me in until a week later. My check engine light came on and Firelands Chevrolet was able to get me in the next day, I also had them do an oil change while my vehicle was getting serviced. My car is running 100% better now. The service representative Beth was extra helpful keeping me updated on my vehicle as well as waiting on hold for over 20min to speak to someone regarding my extended warranty. Highly recommend Firelands Chevrolet.
Friendly, fast, and great experience! Snacks, chips, muffins, water, coffee all available while I waited! Comfortable chairs with large flat screen TV! My first choice for service! Even my salesman and finance man stopped in to say “hi”!
Sharon
This staff is tremendous.
Very well organized
Very knowledgeable
Most importantly, very friendly and courteous.
They only place my vehicle will go.
Kudos to the team!
Very professional and friendly. Everything was done in a timely manner. Really appreciate that they keep you updated throughout the process.
I was totally impressed with the professionalism I experienced with the service department at Firelands Chevrolet. The service advisor I worked with (Shasta Duncan) was so kind and thoughtful. They took care of my warranty issue on my 2020 GMC Terrain.
Plus, they gave me an amazing loaner car. They made me feel like they wanted me as a customer and friend for life. I couldn’t be happier with the wonderful treatment I received today at Firelands. I will definitely have all work done there. Thank you.