Five Guys, Columbus OH
Address | 1539 Hilliard Rome Rd, Columbus, OH, United States |
Phone | +1 614-870-8030 |
Hours | 11:00am-10:00pm |
Website | restaurants.fiveguys.com/1539-hilliard-rome-road |
Categories | Fast Food Restaurant, American Restaurant, Hot Dog Restaurant, Hot Dog Stand, Restaurant |
Rating | 3.6 19 reviews |
Nearest branches |
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Five Guys reviews
19My cheeseburger was delicious. It was seasoned and cooked well. The fries were seasoned nicely.
Yes it is expensive but you should already know that upon arrival. The people are cool and make customers feel important, even offered me free fries. One of the best burger chains on the market no doubt.
Food always good, just getting a little pricey for my taste, 12.30$ for a double cheeseburger w/bacon.
The guys are cool, the food is great. I also got a call with a good job offer while eating there.
Burger was delicious as it usually is and strawberry shake was superb. No issues with ordering or the speed of service. Overall great experience at this location.
Every time I go here it doesn’t matter if it’s 30 or 40 minutes after I place the order I have to wait another ten minutes I lost it this time I will never be back screw this location for what they charge they should have better and faster service I’m done with five guys over this issue to be honest
Way way way overpriced! Almost 40 dollars for 2 burgers and fries. Every employee hates working there. They pay them next to nothing when they made 1.7 billion in profit last year. The food was terrible. Wouldn't recommend unless I didn't like someone lol
My son really enjoyed the burger although I thought $7 was pretty expensive for a quarter pounder but he said it was better than most Burgers he enjoys from other restaurants I would have given it five stars had the price been a little more reasonable but it seemed like the quality of the burger was good
Not returning to this location again. This is the second time we've ordered from them and barely received any fries. Other locations are generous. This location, not so much. And at almost 6 bucks for a regular, it's not worth it.
First time ever and the food was delicious and the service was great. Will most definitely return
So overpriced, five guys used to out do the competition being slightly more expensive but making up for it with size and quality. However prices have gone up (like everywhere) but quality has severely decreased. Patties weren't any bigger than Wendy's and truthfully I can get a double from Wendy's for a couple of bucks cheaper than a little burger from here, and it's just better at this point. Fries were good but fries are good everywhere nowadays. Got it for Father's day for my dad and he liked it but was very underwhelmed considering I used to hype up how good it was. Tried to leave the store themselves feedback from the receipt and they wanted me to answer 500 questions, so I'll just come here and leave this instead
Today was such a disappointing experience. We usually have only positive experiences at this location but tonight our order was utterly wrong. We didn't realize until we got home and had already dropped $30 on a meal. Will definitely give second thought to eating here in the future.
I want to give a shout out to Jacob A. He was running register and was doing amazing! Very high energy! I will say one of the cooks looked like he hated his job sadly. But that Jacob kid will be the reason I’ll be coming back. We need more customer service like this. They were busy customer after customer and Jacob kept his same energy. He gave off that manager vibe! It’s something I hope he’s working for! Keep it up Jacob and I hope this reaches the right person so they bring it up to him! Thanks for the great service Jacob A.
Super slow and doesn't start food delivery orders untill the driver gets there making it take forever and hold everyone up.
We don't come here too much but we like it it's good if you haven't tried it yet you should it's yummy
Was a little too cold in the building, but the food was fantastic. I had not had Five Guys in a few years and I forgot how perfectly they cook the bacon burgers. I was not disappointed.
Always have a good experience here! Excellent burgers and perfect fries. First time I tried their shakes and was not disappointed and above all, great costumer service!
We love Five Guys, we normally get the usual hamburger and fries. However, we started getting shakes the last two time and they are amazing. You can get a bunch of different flavors and it is unique.
Quickly got my order done even with the large amount of people waiting for their order. Great people skills among all the employees as well.