FloodStar Restoration, LTD, Fairfield OH

Greg and Roy were exceptional! Responsive, communicative and detailed oriented from start to finish. Made an extremely stressful situation less stressful. Thank you!

They were very quick to respond when we called about our basement flooding. The next 2 visits were nightmares. It seemed like they were dragging out their time. We finally kicked them out after one worker got very nasty and rude. Never again!

Dan, Greg,
Were on time, very professional and very helpful. I could not have been happier with their services. They genuinely care about their customers.

Bob did a great job for me was very helpful and reviewing my insurance policy with me. Went above and beyond his job duties.
Thanks again! Melissa c.

Bob and his crew came out quickly to remove water from my basement. They set up fans and humidifiers to dry out the basement and checked moisture levels daily. They also removed the vinyl plank carefully so it could be reused. They were kind, courteous and couldn’t be more helpful during this process. I highly recommend them.

Probably don’t want to mark your cars when they are driving needlessly aggressive on the highway and almost hitting other cars, including mine.

Hope your service is better than your driving.

I had my sewer back up I heard about Floodstar and Mike. Lesley snd Bob Kelly and gave them a call. They were at my house in just a few hours. They had everything pulled up and drying within hours. I am very pleased with their work, their follow up and their professionalism.
Thank you Mike and Bob for everything. I highly recommend this company.

Dan and his team are first in class water damage professionals. There whole company comes highly praised and recommended. I’ve used Floodstar multiple times and they have always been fast to respond and there pricing is more than fair. If you need help with water damage restoration call his team now! They will insure that corners are not cut and your water damage job is done at the highest level.

As a former employee of Floodstar Restoration, I would not recommend calling them for any emergency services. They will take advantage of desperate people in a heartbeat and will make their employees charge customers for services that aren't even needed. The equipment decontamination charge is a joke, we cleaned the equipment maybe 1 time a month, yet they charged multiple customers for it and it is not cheap. They also have to pay for job leads so they will over charge you for a job just to pay off the call. Completely unreliable as far as timing, they barely can maintain enough employees, let alone licensed employees, and will give customers a time knowing they will be late. Have left drying equipment in people's houses for days longer than necessary. All around completely unprofessional. Bob, the operations manager will forge drying charts because employees are lazy and do not take them when they are on the job. Do not trust Floodstar Restoration to do any type of work in your home.