Floor Coverings International Cleveland West, Avon Lake OH

Floor Coverings International is hands down the one you should be calling for any and all of your flooring needs! John and is team are so knowledgeable, friendly and easy to work with! And their product is even puppy approved! They have done so many projects for me in 4 different houses that I wouldn’t even think of calling anyone else! Keep up the great work!

Everything went as expected. On time, responsive, the floor looks great. The 2 installers were great. Both worked non stop for over 6 hours on a big job. Great attention to detail. Would hire again for sure.

I recently worked with Floor Coverings International for a project at my home, and the experience was exceptional. Cady, who coordinated everything, was a standout. Her level of care and active listening truly impressed me. She was attentive, ensuring she understood exactly what I needed, and her problem-solving skills were excellent. She has one of the best approaches to customer service I've seen. The words she chooses, her consistent assumption of positive intent (when I made an error), her asking very smart questions before suggesting relevant solutions are the skills of the most advanced professionals.

Sam, the technician who did the work, was punctual, polite, and his attention to detail was great and the end result was fantastic. The combination of Cady's thoughtful coordination and Sam's craftsmanship made this experience one I'd happily recommend.

This is the second time I've had used this company, and it's clear that Floor Coverings International values quality service and customer satisfaction. I appreciated their professionalism and kindness both times!

I have used Floor Coverings in the past for some larger installs, but this time we just needed a piece of carpet installed to match where a cabinet was. The installer was prompt, friendly and completed the job to where we can't even see the seam with the carpet that was already there! Thank you!

Every step (coming to the house with samples, getting a quote, scheduling the installation and the installation itself) was easy and professional

Called them for very small job of installing carpet on 10 stairs. I already had the carpet. Next day they coordinated to have an installer come that day. Very prompt service, great communication, installer was fast and cleaned up afterwards. It was so easy working with them! Highly recommend!

Great flooring experience with our basement remodel. Darrell was a real pleasure through the whole process, he brought over many samples to make our selection easier. Work quality was perfect. Fair pricing. Highly recommend. Looks great! Thanks.

Great experience all around. From the consultation, to the work itself, the friendly staff, the price and the follow-up. I would definetly recommend FCI to anyone looking for flooring needs.

Shoutout to floor coverings international in Avon lake for their outstanding work on my home! They went above and beyond with their attention to detail and exceptional craftsmanship. Highly recommend them for all your flooring needs!

Very pleased with Darrell, our sales person, service and the installers. They moved the furniture and cleaned up. Also, very personable.

John & Jen Toth have always taken great care of us. They along with our salesman Darryl exceeded expectations. Both projects were completed on time, priced fairly, and scheduling was a breeze. Thanks again for all your team's hard work!

A company that stands behind their work! I would recommend this honest, trustworthy company for all of your floor covering needs.

Jen, Brian, Cady, and the whole team did a great job working with us from start to finish! Dealing with a flooded basement can be tough and they made us feel comfortable throughout the whole process. They were very prompt with communication and Brian was very thorough and patient while helping us decide on the type and color of flooring. Unfortunately I don't have any clean photos of the space as my kids were eager to get there play space back as soon as the carpet was installed!

Our experience with Floor Coverings International could not have been better. From the estimate to final install was a great experience, and I would highly recommend them for your next flooring project.

We worked with Floor Coverings International after the third time our basement flooded. Our sales rep was extremely knowledgeable and walked us through the process of picking out waterproof flooring that could withstand future floods, if they happened. Installation was fast and professional, and the floors look beautiful!

From the moment Brian showed me samples and several trips to my home since I was so picky he was the most kind and helpful and found the perfect carpet for me and the installers were by far the most professional and did an impeccable outstanding perfect job installing the carpet this company was by far the most professional, followed up after the install I would highly recommend them for all your flooring needs also I must say this is not my first carpet purchase BUT by far they are the BEST thank you all for making my home beautiful again and I will purchase again for the rest of my home

Sam did a great job of laying the floor. In fact my plumber was impressed as to how precise the flooring was laid around the toilet hole

We were extremely happy with floor coverings international! From the consultation, to the walk through, to the installation - all top notch. We had luxury vinyl plank installed on main floor and carpet in our upstairs and both installations went very smoothly and very happy with the outcome! The time between consultation and installation was also very reasonable!