Flying Ace Express Car Wash - Indian Ripple, Beavercreek OH

Used to love this place but the car wash prices have gone up to almost 20 dollars and they no longer offer towels to finish cleaning the mediocre job the wash does

Fast car wash and great customer service. 7 dollar wash is their cheapest option. Vacuums are always free with no prior purchase required.

Friendly staff. Got the unlimited wash package. Quite the value if you wash your car regularly.

Never knew this car wash was here Too small and you go in and out quickly. Could've stopped at a $5 car wash; however, for the location I guess it does work.

“Our equipment doesn’t scratch paint… blah blah blah” yeah, yeah it does.

The only reason I use this car wash now is because I bought a much older cheaper car where I’m not worried as much about damage and it saves me time from hand washing.

I detailed my vehicle when I bought it, including a polisher to correct all of the small issues there were. Since using this car wash I have FAR more scratches than ever before. I refuse to take my wife’s new vehicle here. If you care about your vehicle HAND WASH IT or TOUCHLESS WASH!

I would give this place "0" stars if I could. On March 3,2023, I took my car through the wash. Mind you, I have a really nice car. Very well taken care of, not one scratch or dent on my car and there was NO damage to my wheels when I entered the wash. When I was entering the wash, the lady that was "directing" me in, was not paying attention and doing her job. Which caused my wheels to get stuck on the rail. I had to stick my head out the window and look at where my wheel was and get it unstuck from the rail myself. She just stood there. After I was able to exit the wash, I pulled over and looked at my car. I found damage on all 4 of my wheels, from the rail and where the tire shine machine rubbed up against the wheels that caused all 4 wheels to be heavly damaged. I went inside, talked to the manager on duty and showed him what happened and filled out a report. I then went on the website and "contacted" them 10mins after I got home. I still have not heard anything back from them. And at this point, Im sure I wont hear anything from them. And if I do, it will be more of a "Im sorry to hear this happen. Thank you for supporting us" and not even make an attempt to make things right and fix my wheels. I am VERY ANGRY over this!

UPDATE. I just got off the phone with them and they are refusing to fix the damages.

Because you cannot exit if you do not want to or Cannot wait any longer this car wash gets 1 star.
For emergency purposes this is a horrid design if anyone had need for ambulance there would be literally no way in to them. The other location close to here (airway rd) had a fire inside. Buy a larger lot and have adequate access in and out cheap business practices. The wash itself is sub par it never gets the middle of my front end. Plus it’s not touchless which I don’t need scratches. One bay open all the premium people get to go ahead while you sit and wait and wait until they potentially stop coming. And I’m stuck in the line still. Crazy bad business I will never come again and make sure to spread the word if you aren’t a club member don’t even try to come it’s worthless. I could lick the car clean by the time I wait on all the premium people whos dollars are better than mine. And the card reader is malfunctioning 3/15/23 1: 30pm

I asked for air freshener and they was questioned me if I was a member. Yes I am a member and I pay top dollar every month for car washes unlimited and I said yes and they just kept questioning me. My sticker is on my windshield. I can’t wait till ours is open again. I will go to mikes until then!

Free Vacuum brush was reasonable vacuums clean and powerful love that they are open during the winter months to get the salt off.

Until last week my experiences with Flying Ace have been great! For a couple years, I have had 2 cars with monthly subscriptions, and I just purchased a 3rd subscription for my truck. The first (and only) run through, the tire shine machine caught on the driver side running board and ended up shearing the running board off the vehicle. Due to all experiences leading up until last week being positive, I didn’t even request a refund or cancel the truck’s subscription.

However, the home office called back today denying any liability, blaming me for having the running boards out (because I am a car wash expert apparently and should know to retract my running boards? !). The truck has 3 options – off, auto, or out, and I had it in out mode which puts out the running boards when the vehicle is stopped. This is my fault apparently because the running boards came out automatically when I came to a complete stop and put the vehicle in neutral. You’d think employees know what to look for? I also had to quickly park and run back in the tunnel to fetch my running board as it was on the track getting run over by other vehicles. The employees had no idea what was going on. I am glad only 1 side broke, but perhaps the car wash is out of adjustment, or the drive side tire shine machine was jammed. Seems logical that if both sides were getting the same tire shine treatment that I should have been jammed on both left and right sides…

If you have an Expedition, Navigator, or other vehicle with automatic running boards, be sure to retract them or you will also be out $3k out of your own pocket to repair them!

I will take some pleasure in canceling the $36 x3 subscriptions.

Been a customer for 2-3 years now and have had the unlimited for a while now.it’s nice to have in the winter for sure but the recent price increase and the long lines make it not worth it. But if you look around, it’s cheaper than arguably the best car wash in Dayton - mikes car wash.affordable is what keeps me coming back

If you have a truck you basically have to back up to get in there and it's the only one of your car washes that knocks the passenger side mirror in on my truck. The truck behind me I also noticed got his mirror knocked in and you really need to go through two or three times to get it clean and the lines are really long a lot of times

As far as automated car washes go Flying Ace is on par or maybe a smidge better than the competition. I finally decided to go UNLIMITED with both of our cars. That WAS almost $60 per month! With unlimited they made a big deal that you could get an air freshener every time you wash. I got two before they stopped that offering. Shortly after that we were informed that the price for unlimited would jump to $36 - a $9 jump per vehicle. That increase would start in just a few short weeks. Needless to say I canceled my unlimited subscription the same day. It was nice while it lasted.

Had membership since 2017. Loyal customer for 6yrs and now they keep raising rates and lowering my membership status. I started with the ultimate for $20/month then it went to $20/brainstormer and now they went to $30/brainstormer. POS company that scratches your car with dirty brushes. And lies to customers and how much the monthly charges is. I am supposed to be grandfather into the original plan! Avoid at all cost. Shady business practices and with no notices at all! Crooks!

Unfortunately flying ace just lost our household patronage. We are not paying for the price increase recently implemented.

First off the dryer does not dry the car and soap stays on too. I go in for a towel to dry my car and now they are charging $4 for a towel to dry the car which the dryer should have dried the car in the first place

Rude customer service, tried calling in numerous times to ask about military discounts and they never pick up and hang up right away. The manager Steven is very rude.

Said I was getting tire spray. Tires look horrible. The front of my vehicle still had stuff all over it. I usually don't have this issue not sure why it did now.

It's okay, but very difficult to get to the vacuuming stations due to the narrow space and having to share the driveway with Starbucks.

Always happy with the results on my Acadia. The staff is always very nice and helpful. I really appreciate the cloths they provide and the free vacuum too!