Furniture Fair, Cincinnati OH

Robert Dean was absolutely phenomenal in helping us pick out the perfect sofa for our family. He SO QUICKLY zeroed in on exactly what we wanted. He asked me a few questions, showed me a few options and within minutes walked me over to our dream couch. He didn’t pressure us or make us feel rushed. I have no tolerance for pushy salespeople so this was a refreshing experience. I will definitely return to Furniture Fair in eastgate and ask for Robert the next time we’re in need of quality furniture. 10/10 recommend!

Rob was extremely knowledgeable and helpful in our search for a sectional with recliner. We found a customizable sectional that is perfect for our needs. Rob understood color direction I wanted and helped suggest some fabrics.

Staff was super friendly and helpful! No pressure but found us exactly what we wanted! Ask for "Hallmark" and Julie!

Shopping online can never compare to having a salesperson invite you to sit and experience the recliner that I choose.

Andy K was amazing! He helped us find the perfect couch in our budget! Also very informative about everything furniture!

Looking for a new bed. Good selection in all price ranges. Large store with good furniture selection. Staff helpful in choosing the right bed for me. Offering free delivery and set up. Will probably buy my new bed and maybe other new furniture here

Kind of pricey but top quality with great guarantees. The service was superior! I never felt pressured and enjoyed my experience!

I was satisfied with my visit here. The staff here is lovely. I was able to get some great furniture, that also came with a secure warranty and very reasonable prices.

Cathy was extremely helpful in finding just the perfect power recliner I was looking for.
Great service, great price!

I had some work on my chair they sent Joe out to fix it, he is one of the best I've ever seen. He cares about the work he does ABSOLUTELY one of the best. It's a sham there isn't more like him truly FANTASTIC

Just recently moved to the area and needed some finishing touches on the new place, Malachi was a wonderful help with picking out our fireplace entertainment center. Highly recommend him if you stop in. I will definitely be a returning customer.

Lots of choices and fair prices. As with most furniture stores, staff works on commission, so be prepared to be "wellcomed" as you enter.

Great experience! To me customer service is everything and during my visit at the Eastgate branch I received some of the best customer service I've ever had. Every question was answered and there wasn't an obstacle too difficult for our Salesman Malachi. He was patient, kind and provided all the information we needed to get us into our perfect living room set! I'm not sure how knowledgeable the entire sales team is but if they all lead by Malachi's example then this store will succeed greatly!

Steve Jones was super helpful and knowledgeable about the fabrics and Manufacturer. He make our visit enjoyable and placing our order easy. The pricing was good a deal and thier selection great.

Debbie in the mattress department at the Eastgate store was very helpful and friendly. She was the reason I decided to buy my tempurpedic mattress at the Eastgate store!

Beautiful furniture and awesome service. I highly recommend salesman Mike Simes. He helped get the best deal and furniture was delivered extremely quick!

Provided our condo association with the chairs we needed at the price and delivery service we expected. Purchasing from Furniture Fair was a very positive experience.

Great experience very helpful sales rep that helped us named Brad Clark, very helpful, explained everything to us, and took us back a few times to make sure we got what we wanted! When we come back he will definitely be the one to help my family! Very excited to have our living room suit and dining room table and chairs delivered tomorrow!

The sales person was very pushy and we told her twice we were just looking, if she had let us take our time and look by ourselves we would ha e purchased from them, the prices were reasonable.

My son and I worked with Deborah Powers months ago to upgrade his bedroom suite to one fit for a teen. She was awesome to work with, super helpful and customer service-oriented. Deborah was so phenomenal, I went back to purchase additional pieces directly through her. I will purchase again through her in the future - Deborah is an asset to Furniture Fair and someone you should seek out if you want to buy something there.