Galion Electric & Water Department

Stopped there to have my utility bill automatically deducted from my checking account. Piece of cake. It took about 5 minutes. I will still get a statement stating the amount and the date it will be deducted.

Complete scam! Not resigning my lease extension for my small business due to my utility bill being $1400 a month! It’s been 3 years and nobody can figure out why. Not even my landlord after we spend $2,300 between us trying to figure out the problem.

Been here 3years never had a problem with them always nice & helpful ️

Update: 7: 30 a.m. Thank you to the city workers (Pop's and crew) who arrived first thing this morning and completed the city part of water line repairs.

Update: 7: 15 p.m. Help has arrived. Thank you to the city workers who came with the vac truck and got the gushing water stopped -

The city shut off valve snapped off in pieces, completely rusted, while trying to repair our side. Their valve shutoff had a brick under it to keep it level. Called Utilities person. Its after hours like 5: 27. Calls back and tells us to crimp the line but how we are supposed to crimp a water line when its this deep. Son is in 5 feet of water trying to accomplish this. Doesn't the city pay overtime. Gas line is in close proximity to the water line. Reaching out to them too.

Very knowledgeable and caring staff at the Utilities Office. Thanks for all you do!

Completely unwilling to help in any type of way. I'm a single dad who got behind on things after my ex wife walked out. My daughter and I found a new place in town. But are unable to get the utilities on until the past due balance is paid. Which I get, and I'm willing to pay because I can't not have electric and water. However, Galion Electric and Water refuses to allow me to set up a payment plan to get services started. So with that being said F U Galion crooks!

Very Attentive office and field staff. Well informed and helpful. Always able to help me when I need utilities switched over, turned on or off.