Gastroenterology Specialists, Inc, Canton OH

If I could rate 0 stars I would. Rushed me to get an endoscopy out of fear, was put in a waiting room with about 25 other people, then finally I got taken back. They said my partner could not come with me, so I was like ok. I got so terrified of being put to sleep (I never had anesthesia before) so after shaking and crying for 15 minutes they finally take me back and put me under while I'm still panicking. I woke up in a room full of other people (I HATED the lack of privacy) and was bloated and in pain the rest of the day. They never told me the findings until I called back weeks later. Doctor, and nurses didn't listen.just don't even bother coming here.

The only reason I'm not giving them one star is because of them performing a colonoscopy to calm my nerves. I'm grateful for that. What I'm not grateful for, however, is that the doctor refused to do a follow up appointment to discuss the digestive issues I'M STILL HAVING. He just says that it's whatever I'm eating. Uh, right. I'm not claiming to know more than a doctor, but when literally everything I eat or drink is causing problems (with practically no pattern), there's definitely something wrong with my system. I guess it's okay for doctors to just let their patients go on suffering. Isn't that the opposite of what they're supposed to do? Aren't they supposed to help you figure out what's wrong?

I'm thankful for the colonoscopy, definitely not thankful for the rest of the experience. I would try someplace else, but I don't know if any others take my insurance.

The office is rude and inefficient. If you have a chronic gastro illness, spare yourself and don’t go to this practice. I had been coming here for decades and just can’t put up with the lack of compassion anymore.

They were good up until you have any issue or problems with treatments. They do not listen and just tell you it must be from something else. Was health with non of the issues that developed until started the prep for the procedures. Doc and staff will tell you it has to be from something else go to your regular MD. Another words pay them to help with the issues that have been with you since you started the prep and still persist 5 days after the procedure all related to the prep.

Dr. VanNess has provided a total of 6 colonoscopies between my husband and I over the last several years. He has always been top notch and provided great explanation and care for us.
Many of the reviews I've read, that lend themselves to their unfortunate 2 star standing, have a lot to do with staff treatment. We have had some of that experience on occasion, not overly friendly/engaging but tolerable.having said that,
Cheryl, the procedure check in secretary/office person is PHENOMENAL. She is so very caring, kind, attentive, all around friendly person. She makes you feel very welcome and cared for. Thank you Cheryl!
She should perhaps lead a team meeting on compassionate patient care. She is a major asset to your practice!

Dr Podugu was very personable, listened to my concerns and explained my treatment plan very well.

As a healthcare professional trying to schedule an appt.for my patient, it was next to impossible. The patient had called 4 times, and myself 6 AND STILL had to leave a voicemail, after speaking to a RUDE scheduling person. Time to refer elsewhere.

I have no problem with the healthcare. The appointment person is abismal. She doesnt know the difference from an answering machine to a call screener. Never answers her phone, no call back. The dial around is maddening, let me talk to a real pearson please! To make a long storyshort, no appointment, no healthcare.

Just a horrible place. The doctor gave me the wrong diagnosis. Everybody is so rude and not helpful. I would not recommend this place at all. Go to Gastroenterology Associates Inc. They are a way better over there. The address is 4665 Belpar St NW Canton, OH 44718 please go there.

The doctors are knowledgeable and explain things well but if you need to call the office to ask a question or set up an appointment, good luck. The only way to get through is to wait for the operator and even that doesn’t work most of the time. Pretty unprofessional if you ask me.

Never in my life have I experienced a business that doesn’t answer their phone. It’s so hard to get a hold of anybody, no matter the day or time. I’ve had the same problem 4 times.
The actual doctor visit was okay.

Put you to sleep for the tests so there's that, dr seems pretty knowledgeable. Haven't had any issues yet except for long hold times when on the phone

I enjoyed exceptionally good treatment at every station of care. The staff was personable and attentive. I had no side effects or post-surgery issues.

Run away! The doctor is great but the staff is incompetent and rude. Over one month to get a medication pre-authorization and still nothing, even after I WENT IN THERE. Run away!

Extremely disrespectful and rude. Tried to make appointment and they claimed I had past bill not paid and I said no way. My insurance has always paid. When I asked for details to clear up they hung up on me. I can't believe the doctors allow their staff to behave in that manner.

Been two times 10 years apart had Dr. Van Ness. No problems was treated very well by the entire staff. Found the Dr.to be very professional. Would recommend this place.

The dr. I seen didn't know what to do except order test and say go e r. Same test twice he had no idea what to do. Run the other way.