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Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical, Medina OH

Address 6222 Norwalk Rd, Medina, OH
Phone (330) 257-7202
Hours 12:00am-12:00am
Website www.genesrefrigeration.com
Categories HVAC Contractor, Air Conditioning Contractor, Air Conditioning Repair Service, Furnace Repair Service, Gasfitter
Rating 5 13 reviews
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Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical reviews

13
Sort by: date highest rated lowest rated most helpful
Sean
November 27, 2023 11:30 pm

DJ came out late in the evening to work on my furnace that had stopped working and was very knowledgeable and friendly. He talked me through every step and showed me everything along the way. He did a great job and I would recommend him to anyone that needs help with their furnace.

Gene
November 26, 2023 2:23 pm

Chris was very personable and knowledgeable. He fixed my problem in a minimum amount of time and explained what he was doing. I definitely will request Chris if I have another plumbing problem.

Katie
November 25, 2023 7:23 pm

Chris was super knowledgeable and got my disposal working quickly. He also let me know that Gene’s refrigeration is so much more than just plumbing. I’ll definitely be calling them back for HVAC/electrical! Thanks Chris!

Jill
November 23, 2023 1:57 pm

When Josh broke our hearts and stopped doing service calls, we thought all was lost. That was until we met Ryan! Super punctual, very knowledgeable, extremely personable, and answered all the questions you could throw at him. Super excited to have our new regular tech!

Scott
November 23, 2023 12:32 pm

Tanner was extremely knowledgeable and professional but more importantly he was very kind, understanding and courteous. I'm very happy with my experience with Genes Refrigeration and specifically Tanner's expertise and caring manner.

Drake
November 22, 2023 6:47 am

Very professional, informative, and on time. Will definitely be using again. They made the process very easy and the communication was great.

Nick
November 21, 2023 10:18 pm

I have been a Gene’s customer for 5 years. My furnace failed and DJ came out to troubleshoot within a few hours. He was extremely knowledgeable and gave me options on replacements. He told me he would call me in the morning with more details. Which he did, right at 8am. I made a decision and DJ was at my house later that afternoon with a brand new furnace. He is a man of his word, thorough, and professional. Having no heat when it’s 20 degrees outside is a major inconvenience. DJ and Gene’s made sure that did not last long.

Paul
November 20, 2023 5:30 pm

We lost heat in the house the day before Thanksgiving. I called around 9: 30 am and they were able to get Ryan out to our place within two hours of the call. He fixed the problem which was a good thing since we had 15 people coming over to the house later that day.

Bruce
November 20, 2023 3:47 pm

I have been with Gene's for over 20 years they are the best in my book. Tanner was excellent explaining the problem with my furnace. I appreciate quality work. Hard to find these days.
Thank you!

Debra
November 19, 2023 1:07 pm

Cody come to give estimate. Explained everything that he will do. Super nice guy. Going ahead with the job. Thanks Cody

Jeffrey
November 19, 2023 5:15 am

DJ was fantastic. Our furnace needed to be replaced. He explained all the options that we might need or want. Took the time to explain all the financing details and the install process. Very glad we chose Gene’s.

Kathleen
November 12, 2023 10:52 pm

As always, excellent work from Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electric. Cody is professional, efficient, thorough and does a perfect job. The quality of his work is top notch. He communicates every issue clearly every step of the way. I have a century home and Gene's has done an excellent job with every project. I HIGHLY RECOMMEND Gene's.

Brandon
November 11, 2023 1:42 am

Ryan was outstanding. He was polite, thorough and respectful of our sleeping kids. Highly recommend Gene’s and Ryan.

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