Gerber Collision & Glass, Mayfield Heights OH

Great customer service. My car has been there for almost 4 weeks and still isn't ready.

Customer service is great. Finally getting my car back. They're getting my bumper cover on as I'm writing this. Happy to finally get rid of that POS rental car.

Very gracious and efficient front desk receptionist. Clean waiting room, and most importantly, great service.

Stopped by unannounced. Val and Brooke at front desk immediately made me feel welcome and relaxed.
I knew I needed paint less scratch repair, and buffing. The estimator Trevor arranged scratches and buffing on the spot at no charge! They referred me to mobile paint-less repair service Dent Patrol, who happened to be in area. They said he could do the dent removal at much lower cost. Honesty! Having it done right now.
If I ever get in real accident, I will trust these folks!

My car was there for two weeks for front end work. It wasn’t ready on the day I was told that it would be. Through the 2 weeks time they did not update or communicate with me. The only way I found out any updates was when I called them. When my car was ready for me to pick it up my floor mats were taken up, things inside my car wasn’t there, my bracket around my back license plate was missing. And some of my things that were inside my car was just thrown into the trunk.when I called up there to speak with someone they didn’t answer or kept saying someone will call me back and never did. I had an horrible experience and will not return and doesn’t recommend anyone to go there.

I've delt with this place a couple of times and they are so professional, nice, accommodating and the work is always A1! I definitely recommend!

I wish I could give these guys 10/5. They were amazing. I crashed my car on the way to Cleveland. Despite being booked up, they squeezed me in, repaired it so that I could open the driver-side door - FOR FREE, then quoted me $150 for a new mirror and found a way to do it for less and save me money.

Fixed my car after an accident. Had an issue with it a month later and they fixed it no questions asked. Great service.

Unfortunately, I had to use them a couple of times. The best part is their work and service! Always on top of things and do a great job in repairs!

My insurance company recommended Gerber after my accident. They did a great job, handled my rental car & called every Tuesday & Thursday with updates. Valerie’s at the front desk & the guys who handled the repair were professional, honest & pleasant. Car looks like new.

Process was straightforward and staff kept me updated and was courteous.
Rubbing compound left after process was cleaned up quickly. Minor inconvenience of door lock not plugged in all the way (slipped out after process was done) rectified the next business day.