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Glass Doctor of Columbus, OH

Address 6475 E Main St #118, Reynoldsburg, OH
Phone (614) 367-9830
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Saturday8:00am-5:00pm
Website glassdoctor.com/columbus
Categories Glass Repair Service, Auto Glass Shop, Glass and Mirror Shop, Shower Door Shop, Window Installation Service
Rating 4.4 18 reviews
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Glass Doctor of Columbus, OH reviews

18
Sort by: date highest rated lowest rated most helpful
ladyfirst
January 22, 2022 11:54 pm

Great experience and didn't make us wait for something like a busted window. That's a safety issue and they took care of it quickly.

Tommy
January 18, 2022 2:43 am

THE GLASS DOCTOR DID A GREAT JOB AND THEY WERE CHEAPER THAN SAFELITE THEY REPLACED MY WINDOW WITH THE SAME GLASS AND TINT LIKE IT WAS DONE BYE THE CAR DEALERSHIP IN A LITTLE OVER A HOUR GREAT TIME

A Park
January 01, 2022 2:22 am

After the glass was installed I had to ask the installer if he was going to clean out the left over debris, which included broken glass, in the window sill. He was not going to make an effort, until I told him that I had used the company previously and the previous installer cleaned up the debris from his job. For the amount that I paid for this service, I would expect a more professional and customer friendly experience. Very disappointed.

Willeisha
December 31, 2021 5:07 am

My rear, driver side window was vandalized to break into my car. I called around for a quote and to find the soonest appointment and Glass doctor had the most reasonable price as well as next day appointments. The customer service was friendly, fast and knowledgeable. They fixed my window as well as vacuumed out my car. The work was amazing! I will definitely use them again in the future.if you need fast, dependable service.give them a call! Thank you Glass Doctor!

Timothy
December 27, 2021 10:06 pm

The staff was Excellent, friendly and polite they worked within my time frame and availability, Glass doctor in Reynolsdsburg is my recommendation for any auto window repair

Ann
December 26, 2021 1:28 pm

I appreciate your time and promptness. This may be twice in 2years (thanks dump trucks) but if I ever need you again (I hope not) I’ll call. Thanks again.

Shirley
December 25, 2021 11:36 pm

Received replacement of glass in timely manner as they had stated. Technican polite and professional. Absolutely good service. No problem with glass in my window.

Rodney
December 20, 2021 12:01 pm

When you walk up you will likely find the door locked. There is no sign indicating what to do, but it's worth waiting. They will let you in, and once they let you inside, they will take very good care of you. It's not as unfriendly as it may seem! They really did an excellent job for me.

Roger
December 18, 2021 4:38 pm

I had a crack in my windshield, and after dealing with Safelite for over a month, I was tired of their incompetence and called Glass Dr. What a refreshing change. They were able to locate a replacement and called the next day to schedule my appointment. I had my windshield replaced 3 days after the initial contact. I arrived on time and was in and out in 90 mins. The service person was professional and I was able to wait in a clean quiet area. They did a great job and I'm very satisfied with the work. My insurance includes them also so there was no out of pocket expenses.

Ron
December 06, 2021 10:56 am

I had a rock hit my windshield and cause a chip. They were kind and accommodating and did a great job!

Doug
November 17, 2021 11:13 am

Delivery was not made when promised. Being an out of town contractor, we had to absorb the cost to remobilize a man to do the install. Glass Dr.offered a 10 % discount because of their mistake which wasn't close to covering our cost.

John
November 16, 2021 11:53 pm

The staff was very helpful. They cut the glass that I needed in a matter of minutes while I waited. When I got it home it fit perfectly. Good experience!

Jeani
November 10, 2021 8:54 am

Instead of needed to replace all my windows when three were diggings after rains, I only to get 3 glass fixed. They look wonderful and I can keep all my wood frames! Very pleased!

Dana
October 19, 2021 9:02 am

Great place to get a windshield replaced. The guy that did mine was down to earth and very friendly. Affordable and great quality. Thank you.

Sheryl
October 15, 2021 5:54 pm

This company provides superior customer service. From the time I was giving a quotes through to installation, everyone was super nice and very professional. The work was done beautifully on my living room window. I would highly recommend this company.

Steven
October 10, 2021 3:43 pm

Very competitive pricing and quick turnaround. The only negative is their location in Reynoldsburg is off the main road and unless you are using navigation you would drive right past them.

Timothy
September 14, 2021 7:26 pm

I used them to replace two windows in my suv after a break in. They arrived on time and cost was about $650, however six months later I found my drivers door trim was very loose and almost falling off the door. I looked closer and found that when they removed the door panel to replace the window they (understandably) broke off most of the plastic clips that hold the panels in place, BUT, they never bothered to replace them with new clips as a GOOD service provider would do. Instead the installer just reused most of the broken clips which worked temporarily but eventually caused the door trim to fail, come off, and make it difficult to open the door. I had to buy new clips and replace them all myself. A huge hassle and I regret using window doctor. I would never consider using them again for anything. I hadn’t bothered to give a review until I saw they emailed me some marketing spam today. Thanks for reminding me what a terrible job you did window doctor.

Beth
September 08, 2021 4:03 pm

Had double pane glass replaced in a couple of windows. A little expensive, but very professional and efficient and seems to be a good product. Would recommend and use again.

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