Goodyear Commercial Tire & Service Centers, Franklin OH

Thins place doesn't have to worry about " Repeat Business ". The lady at front counter has the Peraonality and Attitude of a Prison Guard.she more worried about Socializing then shoeing Commin Curtisey to the ones keeping the doors open. I'll never return to this place again. For the amount of money somone pays you would thin kto be shown a little more respect!

If you need a truck tire, they have them. Just do t expect anything g to happen quickly, even if you get there during normal business hours. I got there over an hour before regular closing time, and they had no mechanic, They had to call in the night shift emergency road service guy. He did a good job and was quick about it when he finally decided to show up, but the ordeal took over 4 hours.

5/16/23. Stopped here for fuel filter replacement. Shop was completely empty and one employee was working on tires. I thought this will be a good place. Man was I way off! I rattled off my fuel filter numbers. She said she had one but not the other. I called NAPA right in front of her. They had 4 on hand. Then she suddenly realized she made a typo and she has them too. I said wonderful! How long to swap them out? I waited well over a hour. Watched the employees tap and play on their phones. They did absolutely NOTHING the entire time I was there. What a joke. I walked back in and grabbed the filter I paid for and left. If I would have bought $10k worth of tires I'll bet it would have gone down differently. This is a tire store, not a repair facility. I personally cannot wait for their B. S.apology rebuttal. Or any rebuttal for that matter. I DO NOT recommend!