Great Clips, Van Wert OH

If I could give 0 stars I would but it wasn't an option! Scheduled an appointment via online site, got a text message telling me to head to the store. I get there and the lady pretends like she doesn't have me on the list when I can literally see the list and see my number on it. She continues to tell me I'm not on the list. I leave, after I leave I get a text message telling me I'm next in line. I call the store because the lady told me I didn't have an appointment, she then asks me my number and says "oh yeah, you can come on back, you're next in line. I go back, the employees then proceed to ignore me and let FIVE SEPARATE PEOPLE go ahead of me after telling me I'm next in line. Wasted a total of almost two hours of my time and never got my haircut and the employees were very rude to me for no reason. I was then contacted by Pam Hecks who told me I would be compensated with a free haircut coupon so I gave her my address, well that was over a month ago and I still have not received anything in the mail for a free haircut. BY FAR THE WORST SERVICE I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE OUT OF ANY TYPE OF BUSINESS! EXTREMELY UNPROFESSIONAL AND RUDE EMPLOYEES!
UPDATE:
TWO MONTHS LATER STILL HAVE NOT RECEIVED ANYTHING IN THE MAIL FOR A FREE HAIRCUT COUPON AND WAS TOLD TWICE ON TWO SEPARATE OCCASIONS I WOULD BE RECEIVING ONE IN THE MAIL! STILL I HAVE NOT! PAM HECK LIED TO ME MULTIPLE TIMES TELLING ME I'D RECEIVE A COUPON TO MAKE UP FOR MY EXPERIENCE AND I HAVE YET RO RECEIVE ANYTHING EVEN AFTER GIVING HER MY ADDRESS MULTIPLE TIMES NOW! DO NOT USE THIS ESTABLISHMENT! I HAVE NEVER BEEN TREATED MORE RUDELY IN MY ENTIRE LIFE!

Got in right away for a hair trim. Lindsay was very nice and friendly. She did a great job

Walked in and only had to wait 5-10 minutes. My husband received a fantastic haircut! The stylist kept asking him if he wanted it shorter, etc, until it was perfect!

Destiny (the quiet one) does a fantastic job and the staff is always friendly.