Hammonds Soul Deli, Warrensville Heights OH

The cook at soul Deli is so nice, I don't know his name but keep up the good work!

Usually my experience when I come are okay but just recently 5-25 - 23 the so called manager not the owner was very rude unprofessional and didn't honor my request when I called him the previous day on the phone to let him know that all of my order wasn't in my bag after I paid 47.00. Because of this I will not be coming back. His customer service skills were awful when his workers made the mistake of not putting my food items in the bag. The person name or what they call him is T. Payne. I know who Hammond is a when I see him I will let him know how his worker was so out of order and disrespectful.

I been here once with my family to try it out. This was right when it was opened and new, so it might have gotten better. But we went there and I ordered a grilled cheese with fries. The food itself was surprisingly expensive. We got the food after awhile and I was kinda shocked. The grilled cheese didn’t look very appetizing, and the fries were cold. We didn’t really finish our food and went home. Had diarrhea for a few days after that, either it was something before that, or the restaurant I’m not sure. Though i have a feeling it was the restaurant. Other then that the people were sweet and the service was amazing! They were amazing people and made us feel very welcomed!

They are really nice to me everytime I visit. The wing special is my Grandmother's fav.