HealthSource Eastgate - Pediatrics and Dental, Cincinnati OH

Love this place! I have went here my whole childhood, and currently take both my children. We see Brandi, but like all the providers.

5 stars For dental- love the dental care! Have been going here 5 years never had a bad visit and they always took care of me.

1 star For pediatrics.
I want to start off by saying I loved them & never had a issue, and my oldest has seen Dr Schaffeld going on 9 years! Since the day she was born!
But sadly now I have two incidents I’ve had in less then a month when it comes to scheduling at Health source Eastgate.
The first incident involves my 3 week old daughter, they gave me such a hard time while I was in the hospital after giving birth to Schedule her first appointment. The actual words from the lady at the other end was “we think it’s better she stay in the hospital” because all pediatrician offices know babies need they visit scheduled before the pediatrician at the hospital will let them leave. My daughter did finally get her apt though.

My second incident involves my son, this one really is what set me off because clearly us getting healthcare there is just not going to happen. Thursday August 13 he was visiting grandmas and dropped a paint can on his toe cutting it right on the cuticle bed. He was rushed to children’s who fixed it up, because of how severe the cut was and the nature we were told to follow up with primary care with the first week; then again at 14 days to remove stitches. When I talked to the scheduler she first told me “we don’t do Er follow ups” then offered me a video appointment for the 14 day one. Then when I told her I needed stitches removed at 14 days she told me I could always just take him to urgent care.

Every child deserves healthcare. After finding a new drs office I come to realize this is the only one giving parents a hard time scheduling.

Highly recommend the dr hopefully one day she will be smart enough to leave such a horrible practice. She is truly a amazing doctor!