Herold Family Automotive and Tire, Medina OH

Place you can Trust to fix it right and not take advantage of you. Nice group of guys. A real family mechanic

Completely hassle free quality service! These guys did a great job. Scott was able to get me new tires right away at a great price. They also did some unexpected front end repairs.they greased all my suspension and steering parts, inspected everything, and informed me on how everything was. My truck is driving better than when i bought it. I have 2 other friends that will tell you the same about their shop and mechanics… great people

I couldn't get my car started. They did diagnosis and corrected it in under 3 days. Quick service and very responsive employees. They even texted regarding how the vehicle was doing to make sure everything was OK.

They got me in quickly and made all repairs on the same day. Communication was very strong throughout the experience and everyone was friendly - when I walked past the garage, the mechanics all said hello despite being busy at work. They get the little details right and those matter just as much as the big ones. They even checked in with me after I had my car back to make sure I was happy with my service. My car drives more smoothly now than when I first bought it. I cannot recommend them enough!

Great repair shop. They went above and beyond to get my air conditioning fixed before I went on vacation. I had it worked on two other places and they couldn't find the problem. Herolds found and fixed it in one day. There is a reason they have such high reviews

Great service, got my car in fast and repaired AC quickly and at a reasonable cost. I was also very impressed that they contacted me the following day to make sure that everything was still good with the car. Highly recommend!

Took our 2016 Jeep Cherokee in for new tires, they provided affordable options. Also had new brake pads and rotors done. Back on a week later for an oil change. Discounts were available. Great service, fast, on time and quality! They even followed up to see how everything turned out. Thank you! Will be back again!

Honest, fair rates and friendly. I recommend them to anyone wanting to switch to a great place in Medina.

After shopping around I decided to have Herrold’s Auto Repair replace my rear brakes, rotors and pads. Drop off was quick and easy, Scott was very pleasant and professional to deal with and the quote was accurate. I will definitely return for additional service in the future!

Brought my 1986 Chevy K10 in for new tires and to fix an issue with my blower fan system. They got it done in a couple hours, and it works perfectly.

Had all four coil springs replaced on my truck with heavy duty coils. First shop was unable to do the work, these guys had no problem doing a great job I’ll be back!

I used to own a repair shop in my hometown in Missouri. Just moved here and had a tire leak at the tpms sensor. I no longer have a tire machine so I needed to find a place to get me fixed. Saw the good reviews and called to ask if I could drop the wheel and tire off and they could get it in. They were busy, but they actually got me right in and fixed at a fair price. The service manager was being pulled in different directions but I asked if he could get me a tire quote for my other vehicle. He gave me a great quote that is more than competitive and described everything well. Seems like a legit shop, I will be back again.

The best mechanics I've been too in a while. And I love how they try there hardest to work with your schedule.

Not only did they fit me in for new tires last minute the day before thanksgiving, but they also took care of this noise my cars been making for over a year without me mentioning it! I’m so grateful for a local family auto shop I can trust- and such a good location too! I’ll be coming here for all my car needs moving forward.

My truck needed tires and I’ve been looking for a new shop to try out. Herald’s gave me an out the door price over the phone and had me taken care of the next week. I needed a few extra things done and they had them notated so when I dropped off the truck I didn’t even have to remind them. I will be returning to them in the future. No regrets whatsoever.

I would highly recommend this very clean Parma establishment after purchasing tires.at cost! Their highly trained and kind professionals were able to quickly notice that my vehicle was never aligned and had a defective part installed by a very popular local chain business that didn’t want to correct their own mistakes and accused me of hitting a big pothole or getting into an accident! The Herold Family Team gave me a copy of the alignment results, which were drastically out of specifications and with their knowledge and experience advised me of who to contact and then that popular business apologized and resolved all issues. My only regret is not finding Herold Family Auto and Tire sooner and needless to say but I will be a repeat customer for life!

Scott and the crew were very easy to schedule with. The prices were quite competitive, and the install went as smooth as could be. I will definitely use Herold Auto again!