Highfield Door Sales LLC, Dayton OH

Highfield Door Sales is an outstanding, customer-oriented company. In particular, I d like to commend Emily Highfield, who was the customer representative served my wife and I. Ms. Emily was absolutely wonderful! She is a personable, knowledgeable young lady who was extremely patient with us who really took the time to access our needs. She not only met but exceeded our expectations. If she is the future of Highfield Door Sales then the company is definitely in good hands!

Had screen door for garage installed. Highfield Doors did an awesome job. Was on time, got a call before they arrived, installer was very friendly, explained how screen door operated, the dos and don'ts, answered all questions. Rodney and his staff was excellent from estament to install!

Just had a 9 foot and 16 foot garage door installed today April 30th 2020 and couldn't be more happy. Rodney and his daughter Emily did a wonderful job on my install and I thoroughly enjoyed the install and just getting to know a bit about their business and their family. I would recommend Highfield Door Sales to anyone who might be in need of any of their services. They are one of the few local and truly honest business left in the area, and I recommend them without hesitation.

I love my new front door. The salesman that showed us our options was so friendly, wise and treated us with the respect. The installer was so nice, talented on installed our door. We never had to buy a front door before but I exceed our expectations. I will highly recommend this company. Nancy Schroll

I had them come to do routine adjustments and service our garage door. All the technician did was lubricate the spring, which is something we do ourselves. I wanted them to adjust the tracks. They didn’t. If I had known I would pay a large service fee for something I can do myself, I’d have called Dayton Door Sales like I usually do. I wanted to give Highfield a chance when Dayton Door wasn’t available, but it was a mistake. The real kicker: The technician also put a Highfield STICKER on my WALL inside my garage without my permission. A finished, freshly painted drywall wall, on which I had to use Goo-Gone to remove the unsightly sticker from my otherwise pristine wall, then touch-up paint the spot. I can’t even begin to describe the fury I felt at finding this and having to fix it. I keep a very neat and clean house and I do not invite anyone to advertise by vandalizing my property, and to me, this was akin to vandalism.

Had used Highfield Door Sales to fix my garage door, The customer service I received from the time I called to the time they left from the service call, was absolutely phenomenal!

We haven’t done business with them but really appreciate their commercials during prime time TV reminding us to close our garage door. If we’re ever in the market for a new door this will be the company we call.

Great customer service, always friendly. Got the job done quickly, installed a new garage door opener that is amazing. So much quieter and looks great. Its wi-fi enabled which is awesome! Highfield will always be our number 1 choice from now on.

Very pleased with experience with Highfeild. I received quick service, a call on the way and fair pricing.

Very poor customer service. Could not complete a full comprehensive understanding of their products because of the customer service.

Truly Amazing company. Start to finish. Craftsmanship like no other. I just want to sit in my driveway & stare! What a transformation!

Highly recommended, fixed my door within 20 minutes, pricing was incredible, Nick did a fantastic job. They worked around mine and my wife’s work schedules, excellent company!

Had a front door installed from highfield did a wonderful job.
My wife bought me a screen door for garage they never explained the problems it would cause to my garage and now won't take it back and offered me $260 for a $1500.00 door that has not been used due to wrong springs. Not what I expected from Highfield.

Incredible customer service. Had a spring installed over a year ago. The technician showed up to replace it and stated that they installed the wrong spring. They replaced the spring with the correct one at N/C. Hats off to Rodney and his staff for owning up to there mistake. This is what a family business does. Stands behind there work. Thanks again!

I have never dealt with a company that gouges their honest customer's like they have me! I will NEVER do business with them again and wish I had called a more honest company that would not gouge me. I will warn everyone I know about their practices. Best to call someone else.

Serviced my door and replaced trim. Spent extra time making sure my door closed properly so trim wouldn’t get damaged again. Great service!

I had Highfield out to do my garage door about 4 years ago and they did such a fantastic job that when I was in the market for a new entry door they were my first call. Communication was great from start to end, the attention to detail on both jobs was incredible, there was no cutting corners, the techs were very professional, timely and cleaned up after themselves which was greatly appreciated. Highfield is a definitely a top notch company and has earned themselves a customer for life.

If you want to buy your next door from a company and person that is like a really great neighbor than I highly recommend Highfield Doors. I grew up in Kettering and moved to Austin, Texas a while back. I only know about the owner of Highfiled Doors from my mother who still lives in Kettering. The owner of Highfield Door lives one street over.

One time about 7 years ago, my mom was flying to Austin to visit me and our over 60 year old original garage door would not lower as she was leaving for the airport. The owner of Highfield Door came right over and helped my mother get the garage door lowered without charging her anything. She later replaced the garage door from Highfield with a very nice insulated garaged door.

One time when I was visiting Kettering for the holidays, my mother tried to changed the code at the keypad and it wouldn't work anymore. The employee from Highfield Door came right over. He was extremely friendly and reprogrammed the keypad. When I tried to tip him $5, he refused to accept it.

Also, our street and the street perpendicular to out street must be on Kettering's S#*T list since they never get plowed or salted.ever! The owner of Highfield Doors will plow these two streets like clock work with his own truck and snowplow. 3 weeks ago, he used his truck with snow plow to clear my 70s year old mother's driveway automatically. I was very impressed that somebody like him really goes out of his way to help others.

I highly recommend using Highfield Doors for your next Door purchase.

If you want the job done right the first time, call these guys. They were fast and thourough. They really know what they are doing.