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Hilltop Lawn & Garden, Salem OH

Address 39721 Salem-Unity Rd, Salem, OH, United States
Phone +1 330-427-1220
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Saturday8:00am-1:00pm
Website www.hilltoplawnandgarden.com
Categories Lawn Mower Store, Tractor Dealer, Tractor Repair Shop
Rating 4.5 15 reviews
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Hilltop Lawn & Garden reviews

15
Sort by: date highest rated lowest rated most helpful
Renee
December 04, 2022 11:32 pm

Thank you Don. He was so helpful. Bought first snow blower. Answered all my questions. Made a good purchase.

Kathleen
November 29, 2022 1:39 am

Great place to buy your lawn mower.
Good selection! The people here are so knowledgeable, helpful and friendly. Nice selection of outdoor power tools. Great show room of the tools.

Rick
November 02, 2022 9:59 pm

They will not be getting my business anymore we called to check on availability of a part an the person that answered the phone told us to shut up as we was explaining the part that we needed…. We go into the store and was not greeted the guy that answered the phone that was at the desk was very rude we brought in our weedwacker to show them the part we needed he proceeded to take the air box off an didn’t have the right socket size an he literally threw the racket an socket an started to slamming
things an raising his voice when he went into the back looking for parts I hope nobody else has to deal with this problem this imployee should not be dealing with the public I will be contacting better business bureau

David
August 05, 2022 10:06 am

I've been in the lawn care and landscaping business since 2006. There are different times when a small equipment problem such as a flat tire or some other minor issue will interrupt my day and it's very important to me that I can get it fixed and get up and going again as quick as possible. Some other mower shops in the area seem to not even give me the time of day. All they tell me is "we're three weeks out we can't look at it for 3 weeks. " A small issue that may only take 15 minutes to repair, really, you can't get to it for 3 weeks? However Hilltop, is not like that. They have great customer service and when I need something done quickly they are very polite and they do it right away. I don't expect to be put to the front of the line with major issues that take hours and hours for repair but I appreciate their good customer service when I just need help so I can get back up and running in a timely manner. As far as I'm concerned the other places have completely lost my interest, I'm going to Hilltop. Thank you!

June
May 31, 2022 2:51 pm

I didn't end up buying from Hilltop but it was closing time and the staff probably wanted to go home but stayed after to go over specs and explain everything I asked. I needed a lawn mower/ or zero turn. I'm kind of glad I couldn't buy it.it really wasn't what I wanted. But as I said the staff was amazing.person to person is where it's at. 5 stars from me.

Duane
March 29, 2022 11:46 am

Freindly and knowledgeable staff. Ownership is usually in the building. Very hands on. Good selection of Stihl products. I have bought several chain saws, mowers, and lawn trimmers as well as chains, blades and cutter string. Only place I will go for chain saws and Cut Cadet mowers.

Laura
September 22, 2021 11:38 pm

I spent almost $1000 to repair & tune up my mowers. They didn't even have the courtesy to put enough gas in my John Deer to get it off the trailer & up to the house. They said they replaced the tube in the tire which is still always flat. The first time I tried to use the John Deer the belts fell off. I managed after alot of struggling to get it back on. 2nd time I used the mower the same thing happened, the belts came off.

Lee
September 01, 2021 9:03 am

Always great service at Hilltop. Highly recommended for both professionals and homeowners.

Brad
July 09, 2021 5:25 am

Then coming here since my grandfather 1st brought me. This is where I bring all my stuff to be repaired. They are fast friendly And efficient

Fiscus
June 23, 2021 12:41 pm

Bought my Scag mower from them, very nice and friendly people from the front desk to the sales counter back to the service department. Love my mower and I would highly recommend anyone shopping for lawn equipment to go see them first. Thanks folks, I’m very pleased with my purchase.

Throttle
June 04, 2021 8:28 am

The best place to fix your equipment! Fast service and very friendly people! Will always come back here!

Cindy
April 18, 2021 11:57 pm

Just purchased a new Scag stand on. The customer service was exceptional. So far very pleased. Local small business

Steven
February 05, 2021 12:43 am

Purchased a new backpack blower. Great service. Great price. Support local. Highly recommended.

Kathy
December 24, 2020 2:00 pm

Nice people. I needed some things for our tractor. I called them and when I got there, they had it all ready in a bag with my name on it.

Oscar
October 04, 2020 10:36 am

Great customer service. Very knowledgeable about products. Bought a Stihl weed wacker. Prepped with fuel and string. Nice touch. Thank you for being military friendly.

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