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Home Service Plan of Ohio - HSP Home Warranty

Address 1307 Forsythe Ave, Columbus, OH, United States
Phone +1 614-626-3984
Hours
Monday8:30am-5:00pm
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-5:00pm
Website myhomeserviceplan.com
Categories Contractor
Rating 4.7 14 reviews
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Home Service Plan of Ohio - HSP Home Warranty reviews

14
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James
October 07, 2023 2:39 am

I can't say enough positive things about this service. The office is staffed with wonderful, responsive, and personable staff who are a pleasure to work with.
They respond to issues almost immediately.
They send the best professionals out on the call every time. Quickly and conveniently. Everything about them is 5/5.10/10. A+ etc.

Corinthia
August 28, 2023 4:36 am

I've used this company ever since I bought my home and almost anything that could have gone wrong with my dream house has gone wrong! With HSP every repair is a phone call away! Last year my furnace went out right before winter and the year before that my central air went out right before summer. I never have to wait, I never have to call and follow up. It's all just taken care of!

Shannon
August 12, 2023 12:41 am

While they are responsive, they are responsive to tell you that what you are sending in claims for isn’t covered. A stand alone ice maker, not covered. The radiator that went out 7 months after purchasing my home…guess what? !? Only covered if you call them first and have ‘their’ technician come - so while you’re sweltering you better not call someone who can actually fix it, you should call their technician to come take a look to what I am certain would mean your claim wouldn’t be approved. A complete sham! Do not waste your money.

Stacey
August 06, 2023 6:23 pm

Our clients have used HSP for years, the home town, personal touch goes a LONG way when something happens after hours or is an emergency! The owner care AND are very hands on to make sure their clients/homeowners are taken care of fast and by the best of the best in the industry. We highly recommend HSP Home Warranty. The Lambright Team, EXP Realty

Lacey
August 05, 2023 7:42 pm

I am a Realtor and have an HSP Home warranty on my own property because I truly think they are the best. I recommend them to all of my clients and friends, too, because of their responsiveness and how hard they work to fix issues for their customers.

Chantel
July 30, 2023 1:56 pm

I cannot recommend and speak highly enough of HSP as an exceptional partner for both Realtors and homeowners. Working in the real estate industry, I understand the value of peace of mind for my clients. That's why I consistently recommend HSP. Their commitment to prompt, reliable service and comprehensive coverage has proven invaluable time and time again. The team at HSP understands the unique needs of homeowners, making the entire process seamless and reassuring. When working with HSP, you engage with people who genuinely care about the issue at hand and work to find a solution. My clients have consistently expressed satisfaction with their experiences. HSP’s dedication to ensuring peace of mind for homeowners is truly commendable.

Donna
July 30, 2023 10:54 am

HSP home warranty is a warranty company you can count on! Offering 2 cleaning certificates on the HVAC for season start up (winter/summer). If I'm represent a Buyer or a Seller, I will have HSP cover the home!

Vivian
July 28, 2023 9:16 pm

Supporting local businesses is very important but when that local business exceeds expectations even better. HSP is hyper customer focused, attentive to detail and so speedy on their communication. I know my clients are in the best hands & they let me know when service calls are completed. One of the best!

Monica
June 12, 2023 4:39 am

So happy with this company. Every time I have reached out for help they have gone above & beyond. I’m also a Realtor, so I make sure to recommend all my clients to HSP because I have first hand experience that they do an exceptional job. Thank you HSP!

Zachary
May 08, 2023 9:30 am

Absolutely the best service I've ever received from a home warranty company! Highly recommended!

Nate
February 14, 2023 1:14 am

I have heard so many people say that home warranty is a waste of money and that it's only for piece of mind if even that. As a first time homebuyer of a +/- 100 year old house, I took the gamble and got a warranty under HSP. I'm glad I did. We have had two instance of things going wrong in our house (refrigerator and plumbing) and both times HSP has been extremely responsive and hasn't tried at all to do anything besides help us get the issue resolved. They are reachable, kind, and professional both on multiple phone calls and texts that I have had with them. All in all I'm grateful we got this warranty and did so through HSP.

Bryan
January 14, 2023 12:20 pm

I've had an HSP home warranty for 2 years now and I couldn't be happier with them. I've had to use them a few times now and each time I've called with an issue they get back to me right away. The repair process from start to finish is amazingly simple. I even had to call them on Christmas when we woke up with no heat. They we're on it and luckily I was able to troubleshoot the problem so no service call was needed but just knowing they are always there for us is quite the relief. Top notch service from an amazing company is what you get when you choose HSP

CEOgilbee
January 08, 2023 11:28 pm

My furnace went out over a weekend that also happen to follow on a holiday. I left a voicemail with HSP hoping to get somebody out soon. They got back with me within 30 minutes and continued to communicate with me until the service person reached out. My heat was back on 3 hours after my original call to HSP! Extremely impressed!

S M
December 30, 2022 1:36 am

I wish I would’ve known about this company sooner. We’ve had two other homes with other warranty companies and this company by far surpasses those other companies. Customer service is amazing, it’s locally owned which makes it even better and it’s affordable for everything that they cover. We will continue to support this company as long as it’s around.

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