Home2 Suites by Hilton Canton

Kiki was so positive and awesome. She was truly a gem. She gave me great insights on places and things to do nearby. Great job KiKi thanks again

The rooms were super nice, but the night shift guy named Harold was very short and unprofessional. Also our card got charged twice. I called to talk to someone today he had no idea what he was doing and he said we didn’t get charged twice. We had to close our debit card and get a new one because we were in fact charged two times for our one night stay.

Was good exp.coffee was delish, downstaits.sad, shower products were all empty.caught us off guard.still, nice visit: D

Went to the Home2 suites by Hilton and I'm telling you me and the wife had to go for a second night in a row we loved it

We stopped at this hotel while passing through Canton because we had a pleasant stay at a Home 2 Suites in Appleton, WI and we liked this one as well. This hotel had available rooms even though others in the area were fully booked - could it be because their nightly rate was a little higher? We could see staying in one of this hotel's rooms for an extended stay, the set-up for preparing meals is nice, plenty of storage and work areas. This is certainly a brand I would want to stay at for extended business trips or stays when one is available.

Kiki (front desk)
Shannon and Derrell (breakfast)
Sonia (Housekeeping)
Charles (manager)
Made our stay here so wonderful they all went above and beyond, we had a house fire and had to stay 3 months and these wonderful employees made it so special and comfortable during this hard time for my family and I. I will recommend this hotel to anyone and feel that these employees deserve a raise they are friendly and helpful to everyone very pleasant and made me feel comfortable during my family’s hard time. Thank you

This would have been a perfect stay except the walls in the room we stayed in were paper thin. I literally could hear every word the gentleman in the room next was saying as if he was sitting in OUR room!

Clean and quiet room. Our room had a kitchenette with an apt size refrigerator, sink, dishwasher, plates, microwave, bowls, cups, silverware, etc. Friendly and helpful staff.

The most beautiful decorations abundant space and details. Food court is so special a must experience. Staff kind better than five star places all around excellence
Thank you

I was dropping off a door dash delivery to a customer. The hotel was clean and well light up.

About 10 mins to the Pro Football Hall of Fame. Nice place, friendly front-desk staff. Breakfast is ok, could use a little more selection. Rooms were large and clean with nice kitchen (including a dishwasher). There was definitely an issue with noise coming from another room, not sure if next door or a floor below. Bring ear plugs. My only real complaint is the indoor pool was closed for two weeks for maintenance, which included the period of our stay. There wasn’t any warning on the website when we made the reservation a few weeks ago. We would have gone another direction had we known this.

FILTHY! I could have taken 100 photos. This place was so dirty. I did tell them as soon as I checked it they said I could look at another room it was exactly the same. I just stayed with my original room. They never apologized or offered to clean it up. So I did it myself. The bathroom was covered in hair. Clean towels covered in hair. Carpets were not vacuumed in either room. Dental floss in shower. Walls peeling with black mold spots. The couch was so grimy I put a sheet over it. This has to be one of the worst and poorly maintained hotels I've ever stayed at. $600 to stay here 4 nights. Just don't do it.

Nice clean room. Very roomy.
Comfortable beds.
Friendly and helpful staff.
Breakfast is just okay.

Not very clean, questionable hospitality. Alot of damages to walls, trim and baseboards on third floor and room. Seems to be from laundry cart as we witnessed the cart rubbing the walls. Sink faucet isn’t tightened down and is floppy in the hole and you can tell it’s been that way a long while by the round marks on the sink from it moving. It’s not supposed to move. The sofa bed and desk chair is stained and gross. Needs cleaned or replaced. Mattress appeared clean and no bedbugs or dirt found. Very awkwardly set up. Main doors aren’t usable but you cart. Side door is ok. Cart had some kind of blue slim all over it. Our body wash hasn’t been filled which for us isn’t no big deal we bring our stuff but it just shows the lack of attention of making sure each guests room is maintained properly. If too lacks to fill it how do I know they are changing bed sheets. Laying in bed the bedside lamps shade is so short you are blinded by the lamp as there is no shade covering it. Thought these was good for reading but not at this hotel haha. I take photos to protect ourselves that we aren’t the ones that’s damaged and soiled the rooms. We leave them in great condition but we don’t always receive them that way. We put the chair by the couch and didn’t use any of it because it was gross.

Be aware there is train tracks unsure how busy the tracks are. One employee said there are trains other employee appeared to be manager hushed that up. So if you are a sensitive sleeper it’s right behind the hotel. We are in the front never heard it if there was any on a Saturday night.

However, since around 4 in the morning nothing but running and stopping feet all up and down the hallway on the third floor. 5: 22 AM I opened my door to try to see where they was running to and from but I but they into the room as soon as I opened my door theirs shut so I didn’t get the door opened in time. Sounded like kids from voices and the short little stomps. Adults needs to do better and teach some respect or learn some themselves. It was uncalled for but you say something it makes it worse and we needed sleep! This has made sleep lacking and I’m being generous with the stars because this isn’t exactly the hotels fault that guests are rude and are not quiet at night or make kids be respectful. I didn’t call down as I couldn’t catch what room they was in and trying to enjoy our time.

However, this isn’t typical at most hotels we have stayed. Won’t be back. Too much money for this poor experience. We aren’t doing breakfast here as the cleanliness of the room reflects how we would feel with things we would consume.

Being generous with 2 stars.

Spacious room.very clean.comfortable beds/pillows.coach and chairs nice.nice breakfast options to start the day.
Used contactless check-in - picked room for check in plus the key through your phone.