H&R Block, Pickerington OH

I used this branch for my taxes. Beth horn was awesome! But when I questions about my stimulus payment and changing my account info a lady by the name of April got frustrated because I was not understanding what she was saying. She kept getting a irritated tone with me and acted like I was a bother. I thanked her for her attitude and hung up. I don’t know why people need to be rude but that’s uncalled for.

Been going to H&R Block for years and have only been audited once. Had peace of mind and the issue was resolved quickly

Cheryl is awesome! She takes the time to not only educate me on this year but discusses how my return will be changing and how to prepare for it!

Although I like the service I feel the fees are way too much I spent over 400.00 for everything. It may be wiser and less expensive to learn how to file my own taxes and hire a lawyer if there is ever an audit. I will say the lady who filed for me was very professional informative and had a nice personality.

Simple process, glad we used them to prep taxes. Pricing was a bit odd ($45 to enter 3 social security numbers for child tax credit?) and was not at all explained until tax prep was complete. This struck me as slightly deceptive. That said it was simple and our tax professional was great.

I would rather see a flat hourly rate for tax prep. Listing a base price with multiple costly addons that many will need is frustrating.

Gene (Marion) Toliver is highly proffessinal and pleasant to deal with. You should be proud to have him as a representative of your firms commitment to customer service.

Gene Tolliver was very friendly and professional. He quickly completed our return and answered call our questions.

I love how fast and easy the pros at H&R block get ya in and out and they do there iob right the frist time.

It would be a five but the first appointment I made the gentleman said he couldn’t help us so I had to go to another location.

The associate that helped me was very skittish and kept trying to make offensive jokes that came of as insulting rather than joking

I was able to schedule my appointment today and I was in and completely done within an hour. Also was very satisfied with the service and outcome of what happened.

Ive been using Gene Tolliver for approximately 5 years now. Hes awesome, quick, and helps me understand everything he does in regards to my taxes. Stand up guy. As long as hes preparing taxes, ill have an appointment every year. He seems to sincerely care about getting you the most on your refund.

Horrible services I scheduled an appointment and I had to wait for a hour before I decided to leave