Hugh White Chrysler Dodge Jeep RAM, Athens OH

Clearly under staffed or too small to handle the load. They were unable to help a traveller in need. "We are booking three weeks out. " Having driven from Canada on route to North Carolina our check engine light came on as we arrived in Athens and needed to perform a simple what's wrong code check. I would have thought that the technician could have at least put a code reader on to let us know if it was urgent or not.

CAUTION: Make sure you get a physical copy of your paperwork and read the fine print! I never received a spare key or physical paper work when I was told several times they were shipped. I was told by the sales guy (Tyler Stiles) I would not be penalized for turning my jeep in early and was never told I would be responsible for the remaining payments even after turning the jeep in. Now I am faced with a hefty bill and the dealership will not even help me cover the cost. All they care about is making money and NOT their customers!

I shopped with one of Taylor's sales team, Alec Alksnis, and it was a literally positive experience. He knew the principles of customer care and did his best before, during and after sales. Usually, dealerships care less about the customers after the vehicle is sold, but Alec spent time and resolved a warranty issue that was raised a month after I bought my Jeep Grand Cherokee from their dealership. Overall, a great experience for me.

Hats off to Mike Robison, Devin Holland and everyone involved for making my brother Mark Hanings' dream come true. He bought a 2023 Jeep Gladiator and is thrilled. Thank you again Hugh White of Athens. My mother Irene Robinson is over the moon with her 2024 Honda HR-V, thanks to Wayne Horsely. Everyone from Hugh White.we LOVE y'all.

My family has done business with Tyler Stiles at High White for many years. It’s always a smooth transaction and he listens to our needs and wants.

Tyler Stiles helped me trade my leased civic in early and got me into a brand new 2023 Altima. I am in disbelief I have such a nice vehicle - and it’s all thanks to Tyler for being honest and open with me; making the process less complicated. I appreciate his help and advice immensely.

Wonderful folks. Were super friendly and helpful throughout the entire buying process. Loving my new truck!

Recently purchased a 2003 Mercury Sable from this dealership. I had the pleasure of working with Isaiah Mullins. The car needed a few minor things but he was able to make sure that those things were addressed to be roadworks.the car roadworthy. (tires, wiper blades, and a battery due to the car being old and had done some sitting.) I'd recommend checking out this dealership.

While our salesman was nice and friendly their business practices are straight out of "car dealer shenanigans 101" right down to the 4 square. Bought our car somewhere else.