Huntington Bank, Mentor OH

Very poorly service. They should put extra people on cashier counter. I wait almost half hour for my turn for service.

I was there and they are so slow
Told me 5 weeks to get money exchange don’t recommend this bank at all

Showed a family member my bank information without my permisson (single person account not shared) and did not send a bill Pay at the right time even tho it was set up 3 days before the holiday. Sent it 6 days too late.

ATM always down. Always a line inside because the tellers have 45 minute conversations with customers about non sense.

It doesn't matter if there's any customers in the lobby or not. Service is slow and nobody there is personable. I absolutely hate going there. Only do it because I have to

This location on Reynolds Road is very sloppy when it comes to deposits if you have multiple accounts.

Saturday rude and lazy women work on a front table
She turns us to go back at 11: 30 because she didn't have enough time to open checking account for us
We did it in 15 min in giant eagle branch

I have to deposit cash tonight to pay my credit card bill tomorrow. I brave a BLIZZARD and treacherous road conditions to get to the ATM to deposit my cash, and when I get there and the ATM tells me it’s not accepting cash deposits. This has happened near 50% of the time I go to this bank to make cash deposits. I will not support a bank who cannot offer me basic services, and therefore I will be withdrawing my money and switching banks. Ridiculous.

The employees are helpful and sincere. Never encountered a that experience and I've been banking with them for a long time.