Hurst Design Build Remodel, Westlake OH

Confidence, trust, execution (not normally things you would associate with a construction project). Job finished on budget, on the exact day they said it would, and every part of the job was handled by true professionals, with constant and helpful oversight from our Project management team. From design phase, through build, couldn't have been more helpful, and would recommend without hesitation.

After working with a few other design and build companies, we decided to complete a remodel of our kitchen and laundry area on our first floor with Hurst. Our experience with them was excellent. Like most big projects, it hit several snags and hurdles, but the staff at Hurst was top notch and made us felt taken care of the whole way through. The design process was thorough and in-depth, and we felt like our vision was heard and that we were given style choices that reflected what we wanted. All of the staff that we met through our experience was very friendly, and they were awesome with our family pet and kids coming and going (we did the remodel during summer, so lots of foot traffic while the kids were home from school).

The use of the BuilderTrend software was great for keeping the lines of communication open and kept us in the loop of what was happening every step of the way. They also did a great job keeping the job site as neat and clean as possible so we could still use our space on the weekends. We never felt like their equipment or materials was in the way.

The finished product looks awesome, and we've gotten lots of compliments from friends and family about both the look and the finish. For anyone looking to do a project with a design and build company, Hurst is definitely one I recommend.

We used Hurst to design and build a significant addition to our home. We added a three-season room as well as a ground floor master suite. The ground floor master suite included a master bedroom, master bathroom and room-sized walk-in closet. The design was incredible (thank you Tammi Graf). The workmanship was perfect (thank you Tyler Wilhelm). Hurst communicated with us very well throughout the project. We knew what the workplan was week-to-week and month-to-month. They worked around our busy schedules. The project was completed in two phases over two years. We are so happy in our updated forever home. We recommend Hurst Design Build Remodeling to anyone undertaking a big project in their home.

Staff seemed nice, but told me a master/master bath addition would be over $300,000 without ever stepping on the property. If it gets to that price tag due to updates, I understand, but don’t tell me an addition is the same price as a newly built home without justifying your reasoning

Overall, we did a full first floor remodel with Hurst and had an overall great experience. Our project manager (Tyler) was amazing and the craftsman (especially Mike) were extremely skilled, friendly and accommodating. The design process was thorough and we landed on some options we love but would have never imagined if it was just us.

The Good
Absolute amazing craftsman on site, some truly stunning quality custom work
Extremely high quality work across the board
Very strong warranty and responses on warranty items
Good design process with lots of ideas generated

Room for Improvement
Like any remodel, we had a few bumps along the way. Our project was in the middle of rising costs in the pandemic, so we did have some budget issues along the way. And I also got the impression the back of house office operations at Hurst were running thin at times as we did have a handful of miscommunications.

I just finished working with Hurst Design Build & Remodel on an entire house remodel & addition for a 1950's home. The Hurst Design team did a fantastic job in reimagining the space & coming up with creative ideas to modernize my house. I enjoyed working with Pat Hurst & Bridget DiFilippo on the project. Their attention to detail, design/ selection recommendations & communication were outstanding. The design process using Builder Trend app was helpful to see all project meeting notes, selections, daily project logs including pictures & invoices. The design team stayed involved through out the project. The Hurst production team did an outstanding job. Tyler Wilhelm, the project manager was very knowledgeable & kept me informed with weekly meetings. Having a project manager assigned to schedule every aspect of the construction process & to oversee the project was invaluable. Everyone on the Hurst team made you feel part of their family. I'd highly recommend Hurst for any remodeling project.

I highly recommend Hurst for your next remodel, addition, or just general work. I have called them back over and over for several projects since 2018. They have completed a huge full, unfinished basement remodel into a full living space, an addition to the upstairs adding a full bedroom and bath, general remodeling, and repairs in several rooms. Pat Hurst, project managers, designers and all the construction people are professional and responsive. They take you through each step and your project manager communicates throughout the project. I also recommend their Home Services Division for small projects. Zach Guthrie, the Home Services Manger, and all his staff, are helpful and make sure the job, large or small, is completed to your satisfaction. It is a comfort to know you can trust them, their work is exceptional, and they have attention to all the details covered. Five Stars all the way!

I would highly recommend Hurst Construction and Home Service Design Team. They were professional, very skilled and overall the nicest guys to work with. They did a great job remodeling my laundry room. I always felt comfortable asking questions and felt they were honest giving the best advice. It was a pleasure working with them and I would have no hesitation hiring them again!

As a design vendor partner to Hurst, we can not say enough great things about them. From their overall level of professionalism to their ultimate creativity, they are a true gem of a business and collaborator. Looking to have something done at our own homes? The first place we'd call is Hurst!