Icon Property Rescue, Milford OH

Amazing company. Professionals that are really committed to serving their customer. In minutes they were at our door during an emergency water disaster. Also we are a frequent customer of their subsidiary company 1-Tom-Plumber and all of the great professionalism is at this company as well…they are here to really help and at your door in minutes after calling them. They provide the type of customer service… the kind of service you can’t find these anymore at most places. As long as they are in business I am a customer.

Brian did a fantastic job restoring my bathroom! I couldn’t be happier with the end result. Very professional and attention to detail was spot on!

We had the unfortunate experience of our house catching fire on June 7,2020. Icon property rescue arrived prior to the fire department. Our house basically needed to be torn down to the studs. Our house was built by Perry Bush in 1997 and was the featured home in homearama in 1998. It had considerable carpentry detail. After the fire, over the next several weeks, Icon Property rescue had workers out every day to perform the tear down. They took painstaking measures to maintain the carpentry woodwork. This made the rebuild possible. We are eternally grateful to Icon and for Icon, for their dedication, professionalism, empathy etc…I highly recommend this company!

Icon was very responsive with (859) BoardUp and Jerry Reardon. We were very confused and scared once the fire happened but they were there to help us with the next steps. Thank you for everything! A great company! And great people!

This is a top notch company. Professional, experienced, and easy to work with. Would never hesitate to call them for any need!

Always on time, professional and fantastic to work with. I wouldn't recommend any other company for any water, mold or fire damage clean-up!

Ian was very professional and was
quick to arrive to clean up damage. I’m thankful it just happened so damage was minimal. Other 2 companies I called couldn’t come out till next week but Icon was out within the hour. Excellent company and service!

Our unfortunate water event was discovered on a Saturday night. The hot water leak had been going for 5 days, so there was a lot of water on the main floor and the basement. ICON was there in an hour and stayed until the water was vacuumed out and they could set 27 fans and dehumidifiers. They came back on Monday and cleared out all the damaged drywall, hardwood, carpet and personal belongings. They came back to monitor ever day for 8 days until it was completely dry. Austin and Cooper were very service oriented and knowledgeable. All other crew members were friendly and efficient. We were very satisfied with their service.

It is usually an unfortunate situation that you find yourself in when needing fire restoration services, so if you want a friendly, fair, honest caring approach to the process, you need to use Brandon and his team at Icon! They have definitely felt like a light in the darkness of this situation. They treat their costumers like friends. Even in a time where the world is crazy and they are really busy, they never make you never feel like your situation is any less important. I can't imagine having had anyone else help out in this time of need. I hope I don't need these type of services again, but if I do I wouldn't use anyone else, thank you Brandon + Icon team!

Icon has swiftly become our preferred service provider for our commercial property painting and plumbing needs. Their communication, response time and quality of service provided is always top tier! Our reps Matt & Clay are wonderful to work with!

We were so impressed with Dustin and his team. They worked quickly and produced great quality work. Highly recommend ICON!

Justin was terrific and friendly. He was on time and very professional. I used ICON to remove the smoke odor from the house I recently purchased. He ran an ozone generator for 12 hours and the smell is gone.amazing! I couldn't be happier with the service!

Icon was recommended to me by a sister property. After seeing the work done for them, I cannot wait to start projects with this company.

We hired ICON to clean our air ducts and they did a fantastic job! Ken and Osman were respectful, professional and efficient. The price on the service as a great value. We would recommend ICON to friends.

My parent’s basement flooded due to hydrostatic pressure from all the recent rain. About 4 hrs into cleaning the basement, we called Icon. They showed up within a few hrs, ready to help! Brandon and his crew were so nice, professional, attentive, and knowledgeable. The problem in the basement has been an issue for the past year and we haven’t been able to find someone to help us get the drains fixed. My mom explained everything to Brandon and he was able to recommend a company that could possibly help. He was calm and very polite. The crew quickly assisted in rest of clean up. We discussed having them come back for more thorough cleaning such as mold removal, dry wall repair.after the drains are repaired. I highly recommend this company for water damage clean up. They were extremely reliable.