ImproveIt Home Remodeling, West Chester Township OH

Quality of work and service was great! ImproveIt managed the project well considering there was a problem with the subcontractor ordering the wrong window. This was very quickly corrected.

The crew that came out was very professional and very neat and clean. I had a small problem with the doors and they came the very next day to take care of it.

Improve it remodeling was very fast at getting my shower installed and ordered. Contractors who installed were very easy to work with and did a wonderful job! Highly recommend!

The crew that came out to install our windows were extremely profession and clean. When the crew left, all windows and debris was gone. Thank you so much! We would recommend this company for all your window needs!

We signed a contract to have a complete bathroom remodel done. After 9+ weeks, they came back and said they couldn't live up to their end of the contract and complete all of the agreed upon work. Since our bathroom has a rounded ceiling, this apparently was too much for them to handle. They had a tech come out and drill holes in the ceiling above my shower and the debris was left in my bathtub for us to clean up. Communication was terrible and it almost seemed like they were avoiding us due to the inability to live up to the signed contract. We were initially very impressed with their product so much that we signed a contract that day and called no other contractors for bids. The appointment was in my home so they knew exactly what they were dealing with right from the start. Our new contractor has no issues doing our work and is several thousand dollars less in cost. Caveat Emptor. Buyer beware.

It is not often that the service industry delivers exactly what they say they will but these folks achieved that and they did so in a timely manner. Blown away.

Joe and George were great to work with and treated us fairly. The entire process including installation was painless and the end result is fantastic.

Recommend highly, they installed 4 windows for me, and the windows look fantastic. The men were friendly, very professional and cleaned up there mess. Cant ask for more than that.

The repair man did an very good job. He was on time and cleaned up well after himself. The quality of work was excellent!

The product and installation was great! The installer was very organized and made sure everything was exactly what I needed for my home. I am very satisfied with the new addition to my home.

Very pleased with the whole process of getting my new windows. Great company to work with and product's provided. Installers were very nice and helpful and clean and did a great job. Would recommend them to anyone.

All my issues were met By the technician that was sent out to complete the installation of my windows. I am very happy with improveIt And would recommend them to anyone! I also am interested in possibly having my front and rear doors replaced I am impressed with the way the windows look and operate it makes my doors seem antiquated.

The people with this company are phenomenal! They go above and beyond to make sure every detail is right. You have the names of every person involved from beginning to end with their cell numbers-no chasing anyone down. We love our new shower and tub! Beautiful!

**UPDATE**
After speaking with the owner today I am updating my rating. We were able to discuss and address all issues and get scheduled for repairs and updates. I have conservatively given 4 stars pending completion of work, but am confident that I will be able to change that to a 5 star rating very soon. Seth was a pleasure to speak with and cares about the reputation of his company and ensuring customer satisfaction.
At our consultation we asked very specific questions and were given answers that led us to believe that the scope of work and things being replaced explained the very high price.because of this we decided to use them only to have the installer explain to us that none of that extra work or new plumbing/drywall would be needed. The installer was great and did a terrific job, but when I voiced my concerns to the company I was told that someone would call me back within a week.no one ever called. After receiving a call offering a discount on more work for being a valued customer, I again voiced my concerns and was told that this was being put on the owners desk and I would get a call back within 2 days. I called back a week later and there is no record of any of this! Again I was told that I would receive a call back about these concerns within a few days.that was a week ago! Do NOT do business with this company!

Love my new windows. The 4 guys that put them in was great. Great clean up and even put my blinds back up for me.
Had a problem with 2 of windows so the tech came out yesterday and its because my windows are so new, was having trouble locking them, but he showed me what to do and now I can feel safe with my windows locking.
Thank you

The sale team and installers did a great job with the sale and installation of my stand-up shower stall. They even went beyond my expectations as they replaced my aging shut off valves with new ones. I'm really impressed with the materials and workmanship. I also like the life-time guarantees. The support staff was very prompt in getting the installation set-up and followed up to make sure I was satisfied. Everyone I had contact with has a professional attitude and treated me with respect. I would definitely use this company again.

Very professional company. Products are top quality. Very pleased with the results. The contractor worked non-stop until it was completed. Had some issues with the plumbing. Called them up to let them know what was happening and they were there that day, and next, to fix it. I'm very happy with the results. The many benefits of this company (life-time warranty, patented product, etc.) was one of the reasons why I chose this company. I would definitely recommend them to friends and family, which I've already done. It was a little pricey, but well worth it.

The initial process started in early spring when we decided to use Improveit for our shower renovation; and almost everything just got completed September 4. The actual install did mot take place until July. It took two days and mistakes were made; one of which they tried to cover it up with chalk. There were some other problems as well. All that had been presented by the rep is not what we experienced. Paying a lot of money and basically disappointed. Not 100% satisfied with the work. Probably the best person who came to do the work inspection and a repair was Zachary. Very knowledgeable. Had he worked on the install, it would have gone much better. Also, Samantha who I talked to on the phone several times was great.

Steve was very thorough and professional while installing our shower/tub not to mention his work is great.

Installer's were very professional and cleaned up after the job was done thanks Billy and Gary top notch job love the windows can't wait to do the rest of them