Inspection Bureau Inc, Cincinnati OH

We recently had electrical work done on our home, IBI was the inspection company that we were told to call after the work was done in our house. An inspector named Rob came out to our home, he did his initial work and had given our home the inspection approval however in the time that he was doing his work, he dropped our breaker box cause our AC to malfunction and cut off half of the power to our house. He had left to go to his car and we were fortunately able to catch him to come assess the problem as everything had been functioning perfectly prior to his arrival, before dropping our breaker box. He returned to our home and claimed that the power failure was not his fault but the fault of the company who installed the new wiring and panel. He manipulated some of the wiring and told us that we now failed the inspection and needed the company to come back out and fix it because they had done the wiring wrong. Despite his manipulation of the wiring, we still had no power to half of our home and the AC continued to malfunction. We were without power for approximately 24 hours due to us having to shut everything down for concern for safety issues. The original company that did the work was able to come out the next day and made quick work of repairing his damages however he we learned he had fabricated a story to his own company when a new inspector came out to repeat the inspection. We have still not received further communication from IBI and have not been able to get in contact with anyone from the office to file a formal complaint. I am extremely disappointed with IBIs lack of communication and overall unprofessionalism from one of their employees.

I hope you don't need someone to answer the phone or need a call back. Good Grief!

Love this girls, always help full.

Shannon is a great person to deal with.