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Jackson Comfort Heating & Cooling Systems, Northfield OH

Address 499 E Twinsburg Rd, Northfield, OH
Phone (330) 468-3111
Hours 12:00am-12:00am
Website www.jacksoncomfort.com
Categories HVAC Contractor, Air Conditioning Contractor, Heating Contractor, Plumber
Rating 5 26 reviews
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Jackson Comfort Heating & Cooling Systems reviews

26
Sort by: date highest rated lowest rated most helpful
Mike
May 28, 2021 8:10 pm

Jackson always provides great service. Their technicans are very knowledgable and kind and friendly. I highly recommned them.

Samuel
May 25, 2021 7:59 am

My furnace was blowing out Luke warm air. It’s so many HVAC companies out here to pick from, but you can’t go wrong with a company that has 5 stars out of 1500+ reviews! The technician Pete was great, he explained everything he was going to do and found some issues and was able to fix them. He also found a big problem with the gas pressure coming into the house not being sufficient. I was able to verify that, and the gas company put me a brand new service line in. I will be calling them back to do a full inspection now that the pressure problem was fixed. Excellent Company

Update: I signed up with Jackson’s heating and cooling plan to service both the heating and cooling and Jim came out this morning and serviced the ac unit. Let me start off saying this company has invested in the technology to make a request for services, check for the en route tech, and be able to correspond with them. EASY! I think in this day and time that a +. Jim was very thorough in servicing the unit and able to answer my questions. I am very pleased with this company and will sign up again.

Rick
May 22, 2021 5:50 am

Technician was courteous and professional. He answered my questions without sounding like a know it all.

Jaclyn
April 13, 2021 5:19 pm

Dale was awesome! Very knowledgeable and professional! Taught us a lot about our AC unit! Took the time to explain everything thoroughly and make sure everything was running properly! Very happy, would definitely use this company again! Thank you!

valentina
April 11, 2021 8:18 pm

Had a new AC and furnace installed. Installation was finished in two days.
Fast and respectful employees.

Lynette
April 06, 2021 4:14 am

My technician, Sean, was amazing. He was professional and thorough. We have been customers for years and never had a bad experience.

Chris
February 28, 2019 10:33 pm

Nolan was very professional and did a thorough job of explaining the service checks he performed on the furnace.

JoAnn
February 17, 2019 8:09 am

Technician arrived within promised time period, performed his work and was gone within the hour. Personable and professional.

Ed Murray
February 13, 2019 7:08 am

Jon was very nice. He was prompt, polite and efficient. He was good with our dogs. We appreciate that he suggested replacing the AprilAire filter element and adding it to our contract. High marks for Jon!

Marty
January 31, 2019 12:14 pm

I love Jackson Comfort H/C Systems. They respond quickly when I need to contact them for service. Today, technician Jim H.was extremely efficient. And, he explained the issues with my furnace in a manner I was able to understand. They are always professional yet personable. I will be contacting them in the spring to replace my furnace and AC unit. I highly recommend them for your heating and cooling needs.

Tyler
January 30, 2019 6:33 am

Great family business that cares about their customers and does not cut corners on their work, the Jackson team gives truthful advice and does not leave out any information on the issues they are called to handle.

Scott
January 29, 2019 7:23 pm

The technician, Jon Baird, was excellent. He was professional, friendly and very thorough. The replacement part required a substantial disassembly of the furnace and he took the time to complete the repair, correct other issues he noticed and answer my questions. I appreciated all his efforts to get us heat again!

Bruce
January 29, 2019 8:11 am

Prompt, offered informative explanations to my questions/concern. The serviceman was very considerative and respectful upon entering and exiting our home. Resolved the problem and completed our regular scheduled service. Cleaned up prior to leaving. Stated to call with any questions/concerns.

Ed Lewis
January 16, 2019 10:57 pm

Matt was on time, found an issue that if not caught would have caused major problems, and explained everything thoroughly. He was a pleasure to work with.

J Ruther
January 16, 2019 11:51 am

We have been Jackson customers for over 20 years. Jon, our technician arrived as scheduled yesterday - even texted he was on the way and was very knowledgeable about our furnace. From the office staff to the technicians - their staff is friendly and very easy to work with and have in our home.

Brian
January 13, 2019 10:51 am

I was very pleased with our service from Jackson Comfort Heating and Cooling. I was able to get a routine checkup appointment within a few days of my call. Our service tech, Dale was excellent. He was very thorough and explained what he was doing. He also gave suggestions to ward off future problems and improve the efficiency of our furnace. Very pleased.

Susan
January 06, 2019 6:39 pm

Technicians are prompt, knowledgeable, and friendly. They always leave the area they worked in the same shape as they found it.

Bernadette
January 06, 2019 2:59 am

We have worked with Jackson Comfort since our home was built in 1998. Reliable, efficient, friendly, and affordable services consistently.

Eric
January 02, 2019 1:42 am

Jackson Comfort is simply the best around! Their service technicians are incredibly friendly and very down to earth, always willing to chat about the latest in news.especially sports! The office staff is also incredibly attentive and efficient. I never have problems when I call in for assistance. High quality work for a reasonable price.you won't find it elsewhere.

Crystal
December 31, 2018 2:03 pm

This company takes care of its customers with phone calls and extensive and carefully complete invoices. All of my requests for recommendations, further service and equipment were immediately answered and/or planned for. I requested some items that were separately delivered to my home within a few hours.

Great company and excellent worker attitudes.

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