JCPenney, Maumee OH

One of the cleanest Penny's I've been in. Customer service was great. And things were where they were suppose to be. Good job staff

We've been shopping at penny's for over 50 years and it was nice to visit q store instead of rolling the dice and receiving something in the mail 5 sizes to small. The store was clean. It was about 40 minute wait at the cashier so that wasn't to bad compared to Shipping for 6 weeks.

It's really a shame to see how downhill pennies is going over the years. They're almost always out of the thing that I need they never have the sizes that are right their prices are ridiculous. It's a shame it used to be the place that I would go to if I needed something decent at an affordable price but anymore I just go elsewhere or use online.

I understand being understaffed and right after Christmas but almost an hour in return line and longer at the two registers they had.

All the sales representatives greeted us in all departments, made sure we found everything we were looking for

Was Christmas shopping. I travel out of my way to attend this JCPenny. It's a great place to shop!

They carry a huge collection of apparel and accessories. Clean store with lots of floor space.

They open at noon not 11am. There getting more items in store for once vs only online which is nice. Wish they had more for little kids and mens shoes

Got an insane deal on beautiful glove/masks deals in multiple sizes. Great for Christmas! Unexpected surprise markdowns? Yes, please!

We no longer have a JCPenney in Defiance, so we went to Fallen Timbers in Maumee. We loved this store found everything we wanted. Could not find these items in any Defiance store.

Terrible experience Signs said buy two get one free 24-26 dollars, and because tags were not all same color they would not honor it. Thought you had to honor your signage, very

Other than some construction on the curb cuts and sidewalk this store has what I need at decent prices. Plus it's easy for me to get around with my wheelchair and not get stuck in narrow isles.

Colored all over my body here in the Sephora.women working in there asked me to not do that but I continued

I got busy & wasn’t able to do the online review from my sales receipt. I wanted to say that I had the most wonderful experience shopping @ Fallin Timbers a week ago. Yvonne was my Cashier & she truly was the kindest & most helpful lady. I’ll shop there again soon just because of her! The rest of the staff was very friendly too & the store is beautiful and very organized. 5 stars!

Fallen Timbers JCPennys is super nice. Great customer service! From the fitting room, to home goods, to checking out at the register. Very good selections of clothing as well.

There clothing lines have definitely taken a nose dive the handbags are poor quality too very dissatisfied wont be going back.

Have always loved
JC Pennys. Have to travel quite a distant now since closing of Defiance, Ohio store. So I do a lot less shopping.

No selection on inexpensive items for children. Store personnel constantly acting like mask nazis because I can't wear a mask. Grow up, Karens!