Jeanne Oldham: Allstate Insurance, Uniontown OH

Gr8 service here, nice and friendly, they help with All of your insurance needs

Great insurance company always there when I call. Always offering help and good pruce

Awesome group of folks who are helpful, courteous and always exceed my expectations!

There's not much difference between having them as a local agent than when I just went through Geico's 1800 number. Still nothing has changed.

I had to cancel Allstate insurance completly after this agents lies - my October payment was returned by my bank and she called me multiple times to sell me renters insurance and never once mentioned my payment hadnt gone thru, when i realized in november I owed 2 bills I switched to progressive because its cheaper monthly - my policy was to end Dec 15th- she emailed me dec 17th FOR THE FIRST TIME to tell me my payment was rejected, AFTER the policy was supposed to cancel. I responded to that email and said It was supposed to CANCEL december 15th and I had insurance elsewhere and IF IT DIDNT CANCEL TO CANCEL IT ASAP. She failed to do so and I got a bill yesterday for $1600 and was informed I still had an allstate policy. Spent 40 mins with 1800Allstate to fix her mistakes - sent her an email asking if the policy was canceled, she responded days later after 1800allstate fixed it and so I called her to let her know what happened, that she hadnt canceled the policy she told me about 5 different reasons it was my fault she didnt do her job and cancel the policy when she was clesrly told I have other coverage- she talked over me and hungup on me instead of apologizing, called back to speak to a manager and Rebecca hungup also, then called back and Todd answered lied and said hes an office manager and hung up again - this office is unprofessional and does not take accountability for their mistakes.dont work with Kristin or anyone here.

Terrible customer service never again canceled policy they had no concern

Ladies in the office are very unpleasant, rude, and will cut you off and make you feel like you’re bothering them to do their job! Claims is a horrible process and they really don’t know what policy they’re selling at this agency! Buyer beware