Jeff Wyler Eastgate Chevrolet Service Center, Batavia OH

Worst dealership ever. If you don't know already let me tell you why. Let's start with MONEY. They're labor rate 200$ an hour. Other chevrolet dealers 140 or 150$. Now let's say parts. If they price say a radio. They're cost is say 350. You will pay 800 or 900 for that radio after mark up. Then comes the other shady stuff. Like selling brake flushes on a car with 15,000 miles or less. Then you get into other people's complaints. Like the guy with his transmission flush being messed up. Well they don't even do a proper flush on the 8 speed Colorado. They use a drive line machine to suck fluid from the plug at top of pan and then pump some fluid in and ship it. That is not the correct procedure. Then the lady with the ac issue. Well that's no surprise considering none of them know anything about HVAC. I saw them price an evaporator out on a truck with no evaporator leak just guessing. And sure enough the evaporator was dry as a bone when they replaced it. Crooks. Add to that the fact that at least 3 out there 6 mechanics ARE NOT CERTIFIED and haven't completed any GM training and the managers are the biggest crooks on earth. Take my advice and steer clear. I mean you have another gm dealer right across the street. If don't believe me research it yourself. Oh and the 5 star review saying electrical issue great staff by Michael Lindsey. Well that's the service manager. Just more dishonesty from a shady company.

Took my 2015 Colorado in for transmission flush in early December. Truck started shifting hard afterward, to the point of feeling it jerk when going from 1st to 2nd. I brought it back 2 times in January to try to resolve issue. First time they said they did a computer update but it didn’t resolve anything, the second time I took it back, their technician took a test drive with me and actually told me my truck is supposed to shift that hard and you want a hard shift so you know it’s working properly. After hearing this and never having this issue before taking it to them, I took it to a trusted mechanic my family has used for years. When he drove it he said something was definitely off and when they checked the transmission fluid they found it was 2 1/2 QUARTS LOW. That’s without finding any leaks or anything that would’ve caused other than when they flushed it. Truck is running great now thanks to my local mechanic. I would advise anyone to steer clear of this service shop, or you’ll just end up wasting a lot of time and money.

I recently purchased a 2022 Chevy Tahoe LT from Jeff Wyler Eastgate! I’ve had a thumping noise under my vehicle since I purchased it on 7/18/22! Oh have had it out there 3 times and NOBODY can figure out what it is it would be one thing that f the car was and now I’m annoyed with it! It did it again on 10/22/22 so I’m taking it back