Jeffrey Mann Fine Jewelers, Toledo OH

As someone who is only 21, I was super excited to get my family heirlooms resized, cleaned, and a chain clasp replaced, I am highly disappointed with the services I paid for. I was recommended to use Jeffrey Mann by a family friend and after research I was confident to use them for the services I needed. While being in there I was resized for a my ring then also agreed to get a clasp replaced to a different style, specifically a lobster clasp. When I returned to pick up my pieces, my necklace was not cleaned nor was the clasp replaced to the agreed style. I brought up that this wasn't correct and was told it was still a new clasp with no apology and had to pay for it. They offered to re-do it after I said I was disappointed, but I was unable to come back again to retrieve my necklace. I am beyond frustrated that I still had to pay for something that was not agreed on nor what I wanted, and now I am buying a new chain all together because this was not what I wanted at all. I was super excited for this process and am now left bummed out. I am not sure if it was because I was young and thought I just wouldn't notice, but overall for being a fine jeweler I would have expected a higher level of service. This would never be a place I would recommend to anyone. Attention to detail did not seem up to par in my opinion.

After bringing up my concern I was reached out to by Jeffrey Mann to talk through my experience. He quickly talked through options to solve the issue and apologized for any mistakes. The way things were handled showed a lot of integrity by the business and I appreciated the personal aspect.

I’ve had the pleasure of dealing with Mike and Jeffrey on multiple purchases and have always had a great experience! Thank you both for all the help and I’m sure I will see you soon!

Jeffery Mann was the first place we stopped. The customer service was by far the best! So great we ended up back and made a purchase.

I stopped in to do some last minute Christmas shopping and was greeted with a drink upon entering the store. I didn't know what I was looking for but after a couple visits and looking at just about everything they had to offer, something finally stood out. Jeff, his wife and the entire staff were very friendly, knowledgeable and easy to talk to. Was a great experience from front to back. This is definitely my store of choice for anything jewelry related for many years and purchases to come!

Staff was friendly and shared their knowledge of products and services. I am very happy I went.

Michael was more than helpful with every step of picking an amazing ring. Cannot be happier with my decision to trust Jeffrey Mann!

Been meaning to write this for awhile, but I was more focused on buying a ring and proposing, which this location did not help with at all.

I came in this this store this past summer and gave them my budget, I was then shown multiple stones, settings that were far outside of the budget I gave them, and it was not even close. Telling them 1-2k and then shown stones 3x of the budget. I told them again my budget and it was ignored again.

I thanked them for their time and ran out of there as fast as I could. I understand uoselling, but this was just down right insulating.

Amazing customer service! They treat you like their own family. From the minute we opened the door we felt welcomed. No pressure. Fabulous experience. Jeffrey Mann Jewelers will always be apart of our wedding day. Very high quality at an affordable price. Thank you so much for helping us create a priceless memory. We will be customers for life there is no doubt. Put your trust in Trina and their staff.

I heard an ad on the radio about your phone store and decided to come in and check it out I was extremely impressed with your quality, selection and extremely helpful associates… including Mr Mann himself! I believe I made a wise decision picking your store… And I would recommend it to anyone… Thank you

My gratitude to Corrine for her warm welcome, expertise and knowledge in helping find the perfect sparkle to celebrate a very special occasion. Exquisite designs, gracious and outstanding customer service!

I called Jeffrey to discuss with him a specific ring I wanted to buy. Three days later I was at his store to pick it up! The brilliance of the stone was spectacular. I cannot recommend Jeffrey and his staff more highly! Thank you!

I had a fantastic experience at Jeffrey Mann Fine Jewelers! Everyone was so friendly. Michael was knowledgeable, friendly and he helped me with my decision making—and I really needed that. No high pressure sales. I highly recommend them!

Wonderful display of jewelry in the store, kind and patient staff always available to help you!

I was able to purchase my desired piece at a cost suitable for me, 10/10 would go here again for any jewelry needs.

Great Store Friendly staff the jewelry is beautiful and affordably priced would highly recommend

Amazing customer service! They made the whole process hassle free and easy! I definitely recommend coming here!

Jeffrey Man Fine Jewelers has been our family's pick for over 30 years. Not only is the variety of jewelry to choose from extensive, the quality is beyond compare. Engagement rings, wedding rings, special celebration bracelets, beautiful pearls, earrings of every possible gemstone and finish, custom-made pieces, and more - our family has them all.

When friends are looking for a honest jeweler who has quality pieces, we always recommend Jeffrey Mann Fine Jewelers. We wouldn't think of going anywhere else.

Great service and a great selection to fit every budget. From the time we entered the door to the time we left with the engagement ring me and my fiancé selected we felt like we were being taken care of and listened to. We were able to customize our selection by choosing the center stone from a wide selection of stones. Thank you Mr. Jeffery Mann for waiting on us and helping us with our decisions. I would highly recommend this jewelry store to anyone looking for the opportunity to have a special piece made.

Jeff and his team are so knowledgeable, caring, and helpful. I have been a customer for many years. Always happy with their great selection, excellent prices, and incredible customer service. And more importantly, so is my wife!

For our 25yr wedding anniversary I wanted to get my wife a new wedding ring. Upon entrance to the store we were greeted and asked if we would like something to drink and what our interests were. After explaining our situation and what we're thinking, Michael listened to my wife very thoughtfully and started to bring out different settings and diamonds and let her try them on. Jeff then entered the room introducing himself and couldn't have been a nicer. No high pressure sales, just caring that my wife was getting exactly what she wanted. After approx 20 different configurations, Michael put a set on her finger and both of us said at the same time that's it, that's what we are looking for. It was like looking at 20 different houses and knowing when you walked into the one, you knew that's the one. Jeffrey Mann will definitely be our go to for all purchases in the future and we couldn't be more happy with the outcome.

Michael and Jeffrey Mann were both amazing to work with. It was our first stop to just browse and they had exactly what we were looking. Would definitely recommend them.