Jennings, Garfield Heights OH

Ms. Page is a wonderful person at this location for her role at this place and residents speaks highly of her. Assisted living coordinator.

The previous reviews are accurate. My relative was in the nursing home in the main building. We received frequent calls begging us to get them out of there. STNAS would come in and turn the service light off and tell the resident they will come back rather than take a couple of minutes to resolve the issue. Frequent discussions regarding poor service with the staff, including top management, were useless all we got were excuses. We were told “ you need to be patient or we are short staffed. ” STNAs told our relative “if you don’t like it MOVE “and “it’s not my job” when they asked for help. Jennings had a stellar reputation 30 years ago, but it’s not 1990 anymore. Our relative is now happy in a new facility where the staff cares and is compassionate.

This is the place to go if you want to put your dog down or a cat. The supervisor is a nasty mean old lady who can’t barely said a word of English or Spanish or anything she’s delusional she works night shift residents are not cared for at all and food look like it’s from pedigrees. Stay away from here at all cost. Looks like third world country here

Beautiful facility with great options for the patients. Too large of a patient load for the nurses and aides with very little appreciation of the incredibly hard work put in. Spend less $$$ on decor and patio flowers and more on staffing. Patient's want care and families want prompt polite interactions. With safe staffing to patient ratios this place could be better than a resort.

Very hard to contact Human Resources or recruiting. Starting to believe they don’t have an office within Jennings.

My mother Placed herself here thinking this was a GREAT PLACE! Because she lived right in the
Community complex where Jennings is. She was living in Saint Rita’s apartments. She could still talk had a lot of energy and was in her right mind, she did have some health issues, swelling of the legs due to her heart conditions and cancer in her kidneys, but she had no dementia or Alzheimer’s. She was only supposed to be there for a short while for physical therapy to help her walk again and then receive surgery to remove cancer. My mother now has the coronavirus from this facility three of their staff members had Covid and gave it to several residents. My mother is currently in the hospital and not doing too well, the communication here is horrible and I feel like the care On the second floor was careless with no empathy for the residents. There is so much more I could say, but I’ll just leave it in the hands of Jesus and continue to pray to God for my mother and all the other residents there. 10/25/2020

Do not use them for Hospice Care! The staff is not trained for hospice care, and to make things even worse. I found out that my dad had died over the phone while I was at work! That isn't something that you are supposed to tell anyone over the phone, you call the family to the facility, then inform them of their loved ones passing. No full time Hospice Team