Jimmy John's

So a place an order online with Jimmy John's at 6: 59 p.m. Around 7: 35 I called and I got hung up on so I called again the gentleman answered I explained I haven't received my food he said she's out on four deliveries so I said okay. At 7: 55 I called back it just rang rang rang and rang so I decided to drive up there. There were two employees just sitting around no customers nobody in the Drive-Thru. I walked in I said I ordered food over an hour ago I still haven't received it they asked for my address and gave it to them again. I stated you could either remake them or refund me he decided to refund me he was giving me what I paid for the sandwiches I ordered but I said I paid 5.90 for the tip it was $40. He did refund me for the total. And just to let you know the driver never did show up. This is the Jimmy John's in Hamilton on main Street

I use the app to order and I never get updates at this location when my order is done. However the food is great and they are very friendly.

Lady forgot to turn her mic off after I ordered a sweet tea no ice (long drive and I pack for my lunch next day). After hearing the hissy fit and cursing through the speaker bc she forgot to brew it an hour after open I told her to just forget it- She insisted I wait. You had one job.
Add on: I opened my bag of chips and they’re green. This is disgusting. The expiration is march 2022.

Ordered for delivery last night around 7 PM. 8 rolls around and they're closed. Not a heads up call back or anything. Don't spend your money here

Does that look like no mayo? How specific do you have to be now a days? How about None, 100 % or absolutely no mayo at all any where in the sandwich

Always great food. Staff is amazing here. Always a great attitude, very prompt and courteous.

I work here so in my own opinion it's the best thing ever. But we are only human and we make mistakes just like anyone who breathes air, and we are very understaffed so we try our very best to fix anything we may have messed up and if your order is a delivery I promise we try to get it out to the customers as fast as we can. If it's late it makes us at Jimmy John's just as upset, if not more so, than the customers who have had to wait on their orders. We all try as hard as we possibly can not to make anyone wait for their food, FREAKY FAST for all orders is our top objective, but when we don't have enough help inside or on the road then sometimes it just can't be helped. Please try to be patient and understanding, we didn't forget about you and we understand that you probably have better things to do than wait for someone who is driving their own vehicle, that they have to pay to have fixed, to put fuel in and maintain out of their own pocket (Jimmy John's is not responsible for wear and tear on our own personal cars) could be kind of inconvenient. We enjoy seeing all of your orders going out FREAKY FAST AND FRESH, and have actually gotten into some serious altercations over orders being late going out the door. We want you to get your food just as fast as you would like to get it I promise, Thank you for your time in this matter and God bless us all!

I'm not crazy about sandwiches in general, but they really are freaky fast. If I'm running late and still need to pick up lunch I can count on Jimmy John's.

I went tonight to get my boyfriend and myself a sandwich just to have a female employee lock the door as she saw me pull up. I looked to see what time they closed, I still had 25 minutes score closing time. This is the same employee who was on her phone and sitting the last time we came in. The food is always good, but maybe someone should remind her what her closing time is.
5374 Dixie HWY, Fairfield Ohio

The worst rude nasty place and people can't even defend there selves will not answer there phone and will hang up when you complain no corporate support witch now I see why.can't give a worse review

Ordered delivery from there for the first time. Got my sandwich and drink after placing the order within about 15-20 mins. They forgot my chips and I called right away (about 1 min after del) I live 5 mins away from the restaurant. The guy I spoke with apologized and said the delivery guy had another order to deliver and would bring them to me after. 35 mins later I called to make sure they hadn't forgotten me. The guy said the driver had been stuck in traffic and was a couple blocks away. It took him another 10 mins to get to my house and bring my chips. 5: 21pm-6: 26 pm. The timeframes between placing my order and having it completed. "Freaky Fast"? Nope.

I paid for my order at the drive thru window with my debit card. (I use cash at most places) 30 minutes later I get an alert on my phone that my card was used at an ihop. I called their corporate phone number to let them know that either the cashier stole my card number or maybe their credit card reader was messed up. The lady who I was speaking with was extremely rude, kept talking over me and said that it isn't possible that someone could steal my card number and their card readers could not mess up. I asked her how is that not possible and she kept saying that it just isn't possible.

So if you go here, pay with cash because when they steal your card number corporate won't help.

Female worker on the weekend that wears glasses never wears her mask. Other workers do fine but she never has her on. Has it under her chin covering nothing. Food is fast tho

This location is far from freaky fast. For months now, whenever we visit it's extremely slow service. Food is what you expect from Jimmy John's.