Jimmy John's

Walk up to the store and buy food, and was met with the door locked. I saw workers inside and though maybe it was a mistake so I tried again. A worker opened the door with a disgusted look and ask me "what's up". I said it is lunch time I am here to order food. He said well we have a large order and we are closed. Go wait in your car and try back in an hour. I told him no problem I will just go across the street to Jersy Mike's which I did.

The sub was made very fast! However, my bread was so hard it was almost impossible to eat. Very disappointed!

I have never eaten there but I'm told it's very good food. I don't believe they have a restroom there because I don't think you can eat there, but I could be wrong, I'm seeing a lot of people walking in grabbing their food and walking out. I've never been inside the establishment, but I have been inside the CBD dispensary next door. J, B, and staff are very much appreciated.

The last 3 times I came to this location is always closed. Even before 4pm. Never coming back here again.

I'm giving them too much credit giving them 1 star. Absolutely horrible. I called a week in a half before my son's 1st Communion celebration. I called and placed my order for 48 sandwiches having a big party after his communion.
I called twice. The Wednesday before and the Friday before confirming my order. Got the a ok everything was set to go. Pick up at Noon on Sunday right after Communion. Go there to pick up my order with family waiting at the house to find the place closed. No call. No text. No email. NOTHING! Call to complain. No one cared. Literally Unbelievable.

I understand that there's a pandemic going on still, and finding people to work is hard. But I find it completely unacceptable that my order took an hour and a half to get to me. I live 5 minutes down the road from the location I ordered from and yes I know I could have gone out and picked up the order myself but I had a lot of stuff to do and had no time to go out and get it so I thought delivery would be okay. But an hour and a half is ridiculous. Please do better.
**Update**
I sent a complaint to the link that was given to this comment and it's a week later and no response. This place is absolutely garbage. I will never do business with this location again. The customer service is non-existent.

Seriously can't even reach anyone calling the phone, let alone place an order to be delivered to Levis Commons, 3.1 miles away. The app says it can't be delivered to here. You're closed when you're not supposed to be and not even open on weekends anymore. How do you expect to thrive?

Not being open on the weekends is making you guys lose a lot of money and customers. I often order party platters for college and NFL football games and each time it’s Jersey Mike’s taking my money across the street. I don’t see a fast food restaurant lasting long trying to run off of business hours/schedules.

Drove to the store on 4 seperate occasions. They were closed each time.

Arrived before 8pm each time.

I order jimmy johns quite frequently due to it being so close to work. These past 3 times, delivery is super slow. Last time the driver forgot my drink. Today they forgot my side of ranch WHICH I PAID FOR. Overall pretty ticked off I don’t even receive what I order.

Why are you closed on weekends? People are out and about shopping and may want to stop for lunch. Food is great though.

Terrible customer service. Very, very rude employee called me a B! T@h today over the stores lack of bread and the fact that I placed an online order and was not notified that it would not be filled. She was just nasty, and snotty and from the moment she opened her mouth she already had an attitude and an issue. Her co-worker had to apologize for her behavior saying she was having a "bad day. " Very disappointed and disgusted. After all of this the the order was filled after all. The employee didn't listen and was immediately on the defense.

Ordered food online for delivery. Got the sandwich in reasonable time. No chips. Call back and they tell me they'll get them out as soon as the driver is back. 20 minutes later still no chips. Call to ask them to refund and they can't refund the card. Can only put a "chip credit" on my account. Not the end of the world but it's only 8 minutes away.so just annoying.

I had the nicest, most patient employee take care of my phone call this evening while I was trying to remember my order without the menu in front of me!

Ordered on 10/24/20 for delivery and the total was 29.35; however someone in the store added on 4 dollars like no one would noticed and charged me 33.35. Today 10/27/20 I called general manager was a joke - making excuses as to not being there that day and not responsible for their staff. I am a manager too and even if I am off I am responsible for the staff I oversee! Will never order from this store again as they steal from you. Corporate was contacted as well! Beware!

Food was okay - delivery was NOT fast and took an hour that day!

Went there to get subs tonight. We were the only people in the store. 5 employees. We had on our mask and we’ll as 4 employees. One did not. My husband approached the young man asked if he was the manager he confirmed and asked why he didn’t have on his mask. He apologized. However as we get into our car parked right in front he flipped his mask in the air and the two young ladies flipped theirs off and was swinging around their finger. Very rude! Won’t be back and will be notifying wood county health department.

UPDATE: All 3 of us that ate the sandwiches have food poisoning.

Went in for lunch today and ordered 3 sandwiches. 2 of them were messed up with the wrong ingredients. The other one had 6 pickles, 2 slices of bacon, 1 slice of ham, and 2 slices of cheese. Not sure what kind of sandwich that is? The last couple of times we've been in has gotten worse and worse.

They did my taxes and shined my shoes. They also offer marriage counseling and rehabilitation services. 10/10! Jimmy It Up!