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Jimmy John's

Address 8118 Montgomery Rd, Cincinnati, OH, United States
Phone +1 513-793-2888
Hours 11:00am-9:00pm
Website locations.jimmyjohns.com/oh/cincinnati/sandwiches-1305.html
Categories Sandwich Shop, Caterer, Fast Food Restaurant, Meal Delivery, Meal Takeaway
Rating 1.1 8 reviews
Nearest branches
Jimmy John's — 1078 OH-28, Milford, OH
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Jimmy John's reviews

8
Sort by: date highest rated lowest rated most helpful
Nick
September 19, 2023 4:28 am

Worst service ever. Did not deliver food when they said they completed the order. Did not answer phone for 40 mins after they stated order was complete. Had to drive to the store location only to find my order sitting on the counter. Asked for a manager and was only able to get an assistant manager that would not provide me with a real supervisor or corporate number so I could resolve my issue properly. Might I add that I had them call and void an earlier order during the week because they had no drivers. I still have not been refunded my money for the order either. What a waste of my time and money. I'll never order from this place again. Completely disrespected and disgusted.

Edward
August 25, 2023 11:17 am

1 hr to get a sandwich. Recommend that you avoid delivery here. Customer service is terrible.

Giovanni
July 08, 2023 10:47 pm

Out of straws, manager got very disrespectful to me when I suggested they take petty cash and buy them from GFS cause they've been out the last 2 times I took family there. I asked for the owners contact number she told me no you can't have it then proceeded to tell me if I don't like it don't come back, her employees looked shocked at me, I've never been back, contacted corporate they said they would pass info to franchise owner which of course I got no response. I've been a chef for 37 years i would have never disrespected someone paying their hard earned cash at my establishment. I now drive farther to another JJ's

Chad
May 08, 2023 7:54 am

I have lived in this area my whole life and today I was accosted by a blonde Jimmy Johns employee while she smoked a cigarette. She told me I cannot park in the Jimmy Johns spot while dining at the restaurant next door even though Jimmy Johns wasn’t even open yet. If these spaces are reserved for Jimmy John’s customers, why are they being used for employee smoke breaks?

Nick
April 21, 2023 6:19 am

Slowest location I’ve ever been to. Over 20 minutes from order to completion of my sandwich.

meg
March 31, 2023 2:17 am

Came here when I came in the worker was sitting on the floor and he was foaming at the mouth and had sores all over him, didn’t feel comfortable eating my food and threw it away.

Courtney
March 14, 2023 3:59 pm

Placed an order at 9: 31am and it was confirmed for 11: 15am delivery. 12: 00pm rolls around and I attempt to call as it hasn't been delivered yet. I get put on hold for 15 minutes. I hang up and try again, then before I can get a word in, I get put on hold for another 17 minutes. Finally I hang up again, and call back. Someone lets me get a word in. Only asks for my address, and I ask to cancel. They just say " okay, bye, " and hang up on me. Waiting to ensure it is completely cancelled so I get my money back. No lunch, only frustration. They were so quick to put me on hold I couldn't even get a word in edgewise. So frustrated. Will not be back.

Olga
January 22, 2023 7:45 am

Deliveries are ALWAYS more than an hour late. The definition of Extra toppings is unclear to staff. Very disappointing service every time, will not order from this location again.

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