Job-Rite Pools & Spas, Akron OH

Staff is very knowledgeable and helpful! Prices are also comparable on pool supplies/chemicals.

Kim is a master at this stuff. The thing I appreciate is she never tries to sell you stuff just to sell it. You get what you need when you need it, she is honest with you about what needs to be done. If you want fluff go somewhere else. I prefer the straight shooter approach

Very friendly and helpful staff. 4 stars because the prices on their accessories and lawn games was quite high.

I've been a pool owner for 15 years and this year is the 1st time I've had a problem with my opening water. Kim and Matt were so helpful as I thought I had a problem with my lines since I wasn't getting any suction. They recommended the filter cleaner and put on a maintenance and already seeing a difference. Thank you for all your knowledge and will be our new pool home.

Owner is very nasty nasty mean disgusting individual! I had My wife go get out pool water tested and buy chemicals we need to get it balanced for spring and she yelled at her and made her cry (told her she should just rip up her order and take her out of system because she don’t know what she’s doing) Buy your chemicals from classic pools or Amazon! You’ll thank your self. This establishment should close its doors.shame on you learn how to run a business bum.

I have been dealing with Kim and job rite since 1986 they are the best around, their knowledge is impeccable.

My wife and I got our pool last year and the workers there were very knowledgeable and helpful with the chemicals to maintain our pool.

I just had an amazing experience! I was having hot tub issues and I reached out to see if I could get some advice on how to fix it. The staff at job rite were amazing by helping me diagnosing the problem and giving me a plan of action to fix it myself. They sold me the part, gave me great advice, and took my follow up call when I had question. They went well beyond the call of duty and we are now enjoying our hot tub again. Thanks Job Rite for your assistance and for providing many years of outstanding advice to this greatful customer!

Great people that went way over and above to help with my pool. Can't thank you enough for all of your help!

Changing from a 5 star to a 1 star. Original gave 5 stars because I thought the sales staff was friendly and knowledgeable. Two- three months later it's changed.
After meeting with a sales rep, discussing what I am looking for, doing a wet test, I do not have a hot tub on the way.
When I went in to test the 2 hot tubs I decided I liked, I was ready to put down my deposit. The sales rep told me to think it over and he'd give me a call in a couple of days for my payment. The hot tub I wanted was already scheduled to be on the truck coming in January 2021; I was told there were several. After not getting a call from them, I called in to put down my deposit and was told all the hot tubs on the January truck were accounted for. The last one was being held for a floor model. After some discussion and letting him know how disappointed I was, he spoke to the manager. He called me back to let me know I could get a hot tub I may 2021 or go with a different model which I didn't want. I'd been working with them since the stores reopened from Covid-19 & feel like I've been strung along.
I'm going elsewhere for my hot tub. I chose Job-Rite because they carry the Marquis brand, but I'm not willing to wait another 6-8 months with a company I can't trust.

They were so incredibly helpful in assisting me find exactly what I needed to fix my pool water situation! They put you in the system so they know for the future what type of pool you have and what you may need when you come back. When the price was a little high, she went through and helped me find cheaper options! I walked away very happy. They also sent me with a little container to bring a sample of my water in case everything I got did not fix the problem! I will definitely be going back again!

Mrs. Kim, the owner, was very helpful. Took time to explain a few steps since I am a first time pool owner. Now I have a pool spot. A place that can help me maintain my pool with confidence.

My wife and I recently purchased a pool from Matt at job rite pools and spas. While we were going thru the sales process he walked me through the set up process, what I would need to do, how I would need to do it. He covered every aspect of product construction, utilization and assembly. He also was very thorough on chemical use, cleaning etc. Matt also said one process of setup was sometimes difficult to do. He was right it is difficult to install the top ring. We tried and tried and couldn’t get it. I called him (he had said if we ran into problems to call and he would send someone out to help) he immediately returned my call and said that himself and another were coming right away to help.this was at around 4: 45 in the evening. I seriously did not expect that kind of customer support. They showed up and helped us set it up. Went over the whole process again. Took a water sample, dropped off the rest of our chemicals. I can not stress how his dedication to our satisfaction was above and beyond. Customers for life now! Thanks Matt!

They do not disclose all the costs. My parents bought new equipment from them and paid for installation. They were told $75 an hour for the guys to install. When it came time to pay the bill it was $75 an hour per tech, on top of an $85 service charge (for a new unit that was being installed at $150 an hour NOT being serviced). When we asked for a quote about another service we were only given a verbal rough estimate (that ranged by a few hundred dollars) not anything in writing that could be held to
Will not be buying from or reccomend this company ever.