Joe Morgan Honda, Monroe OH

I went to JM to see a nice used car they had listed. Another customer apparently got there before me to look at the same car. That was not an issue. The problem was them falsely telling me they didn't know if the other person was buying the car or not. They knew the other customer was buying the car, they just wanted me to hang around to see if I would buy something else. Wasting a customer's time and leading them on is very unprofessional.

Is it possible to be delighted to spend $28,000? A definite yes when it comes to dealing with Bruce Blackburn at Joe Morgan Honda. Bruce is the ultimate gentleman, courteous and empathetic. Having been dismissed a day earlier by a dealer at Kings Honda who was not that interested in making a sale, my appointment with Bruce was 180 degrees different. I arrived knowing exactly what I wanted to buy and also knowing the value of my very well cared for trade-in. There was no quibbling and I believe both of us were content with the price we arrived at. Bruce made sure I was comfortable by letting me test drive it, and then by going over all the features with me before I drove it home. It's a beautiful car.
I had been considering buying another Honda CR V EX L for two years but waiting until the company began producing a dark blue model again. I am very happy with all the safety features, the 9-inch screen with Apple Play, and even the keyless entry once I got use to it. My son just saw it yesterday and was very impressed with both the car and the final price. I will not be surprised if he will also buy a new one for himself in time. Since this will most likely be the last car I own, I am so relieved that I made the right decision. I'm looking forward to having all future service done with your service department as well.
Thank you.

Always quick friend reliable professional service. I love this store. They are way above the rest.

Our sales rep Beth and service rep Brandon were very helpful with our experience to trade our Pilot for the new CRV Hybrid.

Service was quick and on point. People are very friendly and did an excellent job. Thanks.

Service team is incredibly helpful and responsive. Always clearly explaining the situation and the process.

Joe Morgan Honda did an great job of getting my car serviced in record time. Helped me get to my appointment on time.

Prompt service, free shuttle, knowledgeable technicians, exceptional communication, pleasant atmosphere.

Went in for an oil change, was told maybe an hour to an hour 15 minutes. Service was done in 45 minutes! Yay!

I was treated extremely well and I feel truly valued as a customer. Very VERY happy with Joe Morgan Honda and will highly recommend them!

I recently visited Joe Morgan Honda for the second time within the last three years to purchase a second vehicle from them. Why? Because they treat me well, and do things the right way, in my opinion. Another big thank you to Beth, Brandon, and Jim, for another great experience.

I always get good service at Joe Morgan Honda. The staff is friendly and attentive. When the work is completed, the service writers find you in the waiting area and go over the details of service provided.

Customer service is very good! Clean service department and waiting area. Everyone very friendly and helpful.

I always have a great experience at Joe Morgan. They performed the service thoroughly and as time-efficient as possible at a great price - especially since I have a Hybrid.

I have purchased 2 Hondas from this dealership (4), in total. Joe Morgan Honda is a cut above! My salesman Gordon (who I bought both my 2019 Civic Si and my 2023 Accord Hybrid from), is awesome! Kind, courteous and knowledgable, If you care about these things visit Gordon @ Joe Morgan Honda, you wont be sorry you did!

Called in beforehand to find out typically slower times. Came in around that time and got in quickly and out within an hour or so for an oil change. Great service and followup as always. Thank you.

So happy for my new car purchase! Thanks to Dan for all of the hand holding and laughter. Brandyon for his magic work on the phone helping with my loan and Jim for signing all of my papers and explaining everything to me.
Thank you Joe Morgan Honda team! Definitely five star worthy!
Diana and Stormie!