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KAY Jewelers, Toledo OH

Address 5001 Monroe St space 140, Toledo, OH, United States
Phone +1 419-473-1128
Hours
Monday11:00am-8:00pm
Tuesday11:00am-8:00pm
Wednesday11:00am-8:00pm
Thursday11:00am-8:00pm
Friday10:00am-9:00pm
Saturday10:00am-9:00pm
Sunday11:00am-6:00pm
Website stores.kay.com/oh/toledo/147
Categories Jewelry Store, Diamond Dealer, Jeweler, Jewelry Appraiser, Jewelry Designer
Rating 4.4 7 reviews
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KAY Jewelers reviews

7
Sort by: date highest rated lowest rated most helpful
Pam
December 17, 2023 6:24 pm

My sister brought me in to look at a birthday/Christmas present. Margaret showed us several beautiful pieces from cross necklace to birthday stone. Right beside that was the opal collection. I picked out a necklace I liked but gave my sister a great deal on a set with a coupon. She was so accommodating to us for the generosity my sister wanted to purchase. I really love the collection she put together for us! Thank Margaret!

Zo E Lizbeth
December 14, 2023 1:32 am

Margaret was so kind! I didn’t feel pressured to purchase anything and I was able to get my mom a lovely christmas gift!

Jana
November 27, 2023 2:43 am

I have been shopping at Kay's Westfield / Franklin Park Mall for decades. Over the past several years I have received exceptional service from Jennifer. She has gone over and beyond for me. Her customer service is impeccable!
I have also received outstanding service from Nick. If you shop there you can't go wrong with either one of these two!

cheryl
November 13, 2023 11:54 am

District manager went above and beyond today to help me with an ongoing issue I was having with another store. She was sooo very kind, helpful, understanding and went way way beyond any expectation that I had. I would highly recommend this store to anyone looking for jewelry as they back up their warranties. This piece was something sentimental to me, and she really made my entire holiday. She fixed my concern immediately and was very pleasant. I have seriously never had such a good experience returning something. Thank u so much again, Sincerely, Cheryl

Tiffany
November 12, 2023 5:15 pm

The gentleman that helped us for almost an hour was very nice and was a pleasure doing business with?

Amanda
November 12, 2023 6:37 am

Margaret was absolutely amazing and helpful in every way. The kindness she showed through the entire process is more than I expected. I will always ask for her when visiting the store!

Deborah
October 31, 2023 12:39 pm

I take my earrings in for a checkup every 6 months the lady barely had the earrings for a minute she brought them back dirty she didn't offer too take them back and really clean them and check them very disappointing I don't recommend this place again I will find another Kay's Jewelry

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