Ken's Auto Service Center, Akron OH

This is not you average repair shop. I took my F150 in for 2 issues and an oil change and was treated like family and was give a very reasonable price. I'll only take my vehicles here from now on out. Top notch in my book.

So glad I took my Honda to Kens! It's worth every cent to keep my 20 yr old car going strong, thanks to Kens shop, alll is well.
Five big stars!

Very good at what they do. Took our cars there when we lived in ellet. When we moved to Portage county we started to going somewhere closer. That was until they misdiagnosed an issue with our car. I took it back to Ken's for a second opinion and they diagnosed it correctly and saved me atleast a few hundred dollars. Great place to take your car. Even though it's a drive for me I'll be brining our cars here going forward.

Had my car for 3 weeks. Still squeals shakes and pulsate, they never figured out what was wrong but what I'm mad about is they didn't fill my gas up and my car is now incredibly dirty inside and out. I literally just loaned them my car for 3 weeks and now have to spend money to get it cleaned and filled up.they put so many miles on my car I had just gotten an oil change and I almost need another one.

Went to Ken’s with a buzzing coming from catalytic converter area. They diagnosed and fixed the heat shield gratis for me. Awesome!
Thank you.

I had a stripped o2 sensor port on my exhaust. I went to Midas and they wanted $200, said they had to cut that piece of exhaust out and replace. Took it to Ken's and they rethreaded the port, put the new o2 sensor I had in, and they didn't charge me. Thank you Ken's. I highly recommend to anyone who needs auto repairs. It's a nice local shop with good people.

I took my car in for diagnostic and repair services when my check engine light came on. I was very pleased with the quick service and I believe the price was very fair. Would definitely recommend and will use again if needed!

Made an appointment.when i got there I waited for 45 minutes in the waiting room just for the guy who does all the "custom work" to not show up.go somewhere else that actually cares for your time

Took my car here for a muffler repair. Muffler was replaced without a hitch. I also asked them to check an oil leak and was told they would put dye in my engine and to come back so they can see where its leaking from. I did just that but when I returned I was told there was too much oil to see whats going on. No problem. I was I would be given a refund if I didnt want to come back to have them check it out again. Went to look at my car under the bay, looked at the leaks, decided to just take the refund since they couldn't identify it the first time. The owner then tried to go back on his word since he "degreased" the engine. I told him I would still like the refund since the problem wasnt solved. He relented and said okay.

Overall my muffler was fixed, but the shop is shady, going back and forth on refunds for things they couldn't diagnose, gossiping the entire time im in the waiting room. It just wasn't professional.

I would recommend taking your car somewhere else.

Great service. All the way around. I recommend Kens auto service center to any one in need of car repairs

In my opinion they're very good Shawn worked so hard Should keep the costs down On my repairs and I am so grateful for that

Friendly and knowledgeable, and honest with me. Will go back and recommend to anyone needing work done.