Kerrigan Roofing and Restoration, Dublin OH

Matt Miller is a wonderful person to work with! He is vey professional, knowledgeable and patient. When there were issues with insurance company related to the hail damage claim, Matt communicated with the insurance company along with the evidence and the proof documentation to support the claim and helped us get roofing repaired. He is accountable and responsible. He followed up with us and asked for feedback for improvement. Thank you so much Matt! You are the BEST!

Kerrigan Roofing provided excellent, professional customer care and service to repair my roof and gutters after severe hail damage. Nick and Justin were responsive to phone calls and informed me of the repair process every step of the way.

Edit: Kerrigan is threatening litigation for this review.

Original review: I wish I'd never contracted with Kerrigan Roofing. I'll say that it appears they did good roofing work, so there's that, but literally everything else was a nightmare.

An all around horrible experience from start to finish. Not only were they expensive, they were generally unresponsive, difficult to work with, combative in communications, and damaged my property in multiple ways. I wish I'd never signed an agreement with them after the inspection.

They showed up after a hail storm to do a free inspection. They found damage on my roof and offered to tarp a missing shingle. They installed an approximately 2x2 piece of tarp they eventually charged me $350 for.

They were very difficult to get to do their jobs or provide updates. They sent combative emails that tried to involve me in a weird lawsuit threat against my insurance and their relationship with the Roof Marketplace. At signing of the contract, they tried to reduce the warranty that was agreed upon from gold to silver (which was caught and changed).

When they finally did show up to do my roof and gutters, they tossed debris everywhere without appropriately protecting my home, damaging my siding, my yard, and my sliding door. Additionally, they dragged trash and my deck furniture all around, doing almost $5000 in damage to my deck.

Ultimately, after repeated phone calls and negotiations, they did make it right and paid my deck contractor to repair the damage. I will say that they were decently reasonable when it came to repairing the damage they caused, but the fact that we had to deal with it in the first place was only on account of not appropriately protecting my home.

Finally, I spent over a month trying to get them to send final invoices and completion notices to my insurance, and when they did, only then did I discover the tarp they put up was in addition to the agreed upon contract. If I'd have known that I'd be ripped off and inconvenienced this badly, I'd have never dealt with this company.

Use at your own risk.

Also: they pay for positive reviews. Beware.

Had a great experience with Matt Miller who was very personable and knowlegeable! Definately would recommend Kerrigan!

Matt Miller was thorough through the process and worked great making my experience pain free dealing with my insurance company. Also do a great job of communicating on the timeline of the project. It was a pleasurable experience knowing they were on top of things.

Kerrigan roofing was excellent in service and installation and navigating the insurance process. Matt miller was my point of contact and did an excellent job.

Christian was professional, efficient, and flexible in getting our roof replaced. Both he and the other team members at Kerrigan Roofing addressed any concerns throughout the process.

Kerrigan made the whole process of replacing our roof, gutters, and siding so easy and seamless. The level of communication was beyond top-notch! Nick and the team were responsive and patient with all of our questions, and they consistently kept us in the loop before, during, and after the project. Any hiccups were addressed immediately, and we felt they were always transparent, honest, and maintained high standards for work quality. It is so rare to find a company that delivers what they say and stands behind their work, and that’s what Kerrigan has done. We would highly recommend them!

Kerrigan did I great job dealing with our insurance company, work was done quickly and the crew took great care of us. Matt was easy to work with and highly recommend Kerrigan!

Justin Lovett visited my neighborhood in the summer 2023 and noticed damage. Justin and the Kerrigan team were able to work with my insurance and get an equivalent roof installed. The install team put up screens as to not damage the property. During install, they noticed decking was warped. They notified me of the damaged decking and installed new decking. They got the job done right and looks very good. I was pleased with the entire process.

Great experience with Matt and the Kerrigan team from start to finish. Highly recommend working with them!

Great experience with a great company. Matt was awesome to work with and was great in keeping us informed. Would highly recommend matt and Kerrigan.

We were very pleased with Kerrigan from start to finish. We firmly believe that the entire process flowed seemlessly because of our sales rep, Matt Miller. Matt’s professionalism, communication skills and follow through are impeccable and are solely responsible for the favorable results with our insurance company. He and Steve (our project manager) would roll up their sleeves and do whatever it took to make sure everything was done to perfection in a timely manner.

Christian made replacing our roof easy and painless. He scoured our roof and found every issue inside and out. Christian clearly translated building and insurance policy in a way that made sense and did a great job working with our insurance company. I highly recommend the Kerrigan team.

We are excited to be getting our roof replaced after it was damaged by hail. I contacted Kerrigan after seeing a video online. Christian has been amazing so far throughout the process. We hopefully will have our new roof in the near future. Can't wait to see the final product.

Have used them for both roof inspection/repair and gutter repair. They are so responsive and helpful every time I call. This time they responded same day on an issue with our gutters. Can’t recommend them enough!

Quality of the products, workmanship, time efficiency and cleaning up the perimeter of my house was immaculate

I reached out to Kerrigan after I saw their add on FB. Christian Carlin has been wonderful at guiding us through the process of getting a new roof. He has always been reachable when we've needed him. The roofing team arrived around 7am and got to work right away. They were very careful, especially around my deck and the furniture thereon. They worked quickly and efficiently. The whole roof was completed by 1215pm or so. They cleaned up the yard and put everything back as they found it. You would never know they had been here. All told, a 6hr turnaround time! I was impressed! We look forward to Kerrigan replacing our siding, gutters and downspouts. Glad I found them!

The crew did great work, and was very efficient and was able to accommodate my schedule changes