KFC, Shelby OH

Only gave it 3 stars because it's so expensive now, you have to pay a small fortune to eat at KFC anymore

They over charged us and then did not give us what we ordered.
Only got 7 pieces in an 8 piece bucket. Ordered original but got some original and some extracrispy. The chicken tasted burnt and definitely not what we wanted. Asked for a bowl of mashed potatoes and gravy but didn't even get the right thing. Couldn't just order chicken tenders without getting it in a combo.

I ordered a 8 peice chicken tender. To start ingot hot sauce and no ranch. I ordered only ranch as my four sides sauces. The chicken itself was cold and very chewy. Which leads me to feel that its old. The sides for me were mashed potatoes and Mac n cheese. The Mac n cheese was fine but the mashed potatoes had maybe a half a cup which looked like once scoop as it was perfectly spherical. But for a container of gravy to be bigger then the amount of potatoes we got. I was very upset. And all of that for $25 was truly wrong.

They said due to limited products they would not let me buy all legs bc I have picky kids so I tried ordering the bucket the way it came plus adding al a cart legs they told me I could only get the ones in the bucket which was 4.

Obviously since the Hot Wings have to be made to order, Shelby Ohio KFC said to heck with them and took Hot Wings off the menu. But that's only my guess and opinion

3rd time there and they continue to disappoint! Had to repeat order several times and I didn't receive what I paid for. Called restaurant and the manager refused to speak to me. Wanted my address which I offered my cell number. No one gets my address! Calling corporate. I will NEVER order from them again. Pure ignorance

Gonna be real, KFC doesn't hit anymore. It's dry and lackluster. It doesn't carry the flavor of my childhood. Even the macaroni and cheese has suffered. Why, KFC? What happened? Is it you, or is it me? Anyway, this KFC in particular has served up some pretty bland dishes for my wife and I. Wouldn't recommend.

This kfc is usually pretty consistent with quality. The wait is normally about 3 cars which usually means about 7-10 minutes wait in my experience, which still isn't all that bad. I'm always happy with the food from here, the employees at the window are always extremely friendly and helpful, if they make a mistake they immediately own it and correct it. And the food comes out nice and hot, and is still comfortably warm to eat after the drive home.

Chicken was very greasy. Potatoes were sour tasted like they were made with milk that was turning. Very unhappy with food

The manager here jacob is absolutely RUDE and DISREPECTFUL! Would not recommend at all, and the food was gross and cold!

Is KFC was different than other ones they didn't have the same stuff on the menu that they do with the one at Willard. But we still got food there and it wasn't bad just seemed like I paid a little too much for tenders mashed potatoes biscuits and mac and cheese

When you give the cashier a free chicken sandwich coupon, why are we driving away with only one when we ordered two?

Me and my boyfriend came through yesterday and he bought the spicy chicken sandwich.he got food poisoning from it he’s been up since 2 am with it.

The new chicken sandwich is amazing they cold add more sauce but that's my opinion hands down highly recommend the sandwich.