Knox Community Hospital, Mt Vernon OH

Dr Helming was so informative and helpful with my ear situation. The staff was also very polite and attentive.
Highly recommend this office.

As a person who is totally afraid of hospitals (especially the needle part, lol), I found that the staff; all the way from intake to the doctors, helped me to relax. My procedures went smooth, and the follow up was on point. Thank you very much KCH!

I gave 5 stars because of NP Pressly always goes over and above to answer my questions and help me understand. Also, to Holly in KCH lab as she does my blood draws and I don't even feel her doing it! Kudos to both these ladies!

Absolutely the worst hospital experience you could ever have. My wife came in at 9am with severe abdominal pain and was not seen until at least noon where she laid in a hospital bed in the hallway until midnight when they finally gave her a room. She then proceeded to not have any help or updates for hours and often ordered food that never showed up. After being discharged without any diagnosis she was advised to set up a follow up which was canceled for weeks. Today we showed up for her colonoscopy that we finally got scheduled for 10 am and now it’s been 2 hours of waiting for this procedure to happen with no update at all. I would never in my life recommend this hospital to anyone even if their life depended on it. This hospital should be ashamed.

Modern, up to date technology with a well trained staff makes KCH one of the best and I have unfortunately visit several over the years.

This review is for Dr. Hedrick and his staff. They all are awesome. Dr Hedrick is so caring. All of the staff is too. If you are looking for a ENT give him a call.

Dr. Hanson is the best doctor I have ever had in my 68 years. He listens, he cares and thinks of a way to meet your budget with prescriptions, blood work and x-rays. He works with you and not against you. He is not a pill pusher and this is a plus in my book. His staff is quick to get back to you and very pleasant to work with.

I recently stayed a few days for a bad kidney infection and every single nurse and staff was wonderful to me! Drs were great too! My experience was very good there.

This was a mess. The cardiologist said he “couldn’t read my ekg” it was “above his pay grade” yet I was charged for him to not be able to read it and be referred to another specialist then I was billed for it and for an appointment for my daughter that had my name on the bill not mine. In addition they billed the wrong insurance more than once. It was such a mess that i canceled a follow up appointment with Dr McKinley just so I wouldn’t have to deal with the horrendous billing department.

One of the worst experiences yet. Kch is going down hill. Showed up for labs. Checked in and there was no one there @ 3pm. Waited an over an hr. Was taking time from work, they took several people ahead of me even though I was there first. Never got my labs ran out of time had to go back to work. When I enquired when I could come back and get it done in less than hr they just shrugged. If there were options for health I would take it. Kch is going down hill. Sad to see. Employees don't care either.

To sum it up. I waited a month for an appointment, show up on time for the appointment, waited 11/2 hrs to speak with the doctor which only lasted less than 5 minutes. Called later that same day with questions regarding the prescription I received, that was 3 business days ago, STILL no return call. No I would NOT recommend anyone to the doctor I saw!

I'm very happy with the services of all the staff of KCH. I'm especially happy with the care I received from Dr. Jed Henry and his staff. I'm also happy with the excellent care of the CT department. Sure glad to have such a great hospital and staff in Mount Vernon>

KCH has grown and has lost its focus on the patient. As I entered the pavilion I was lost. There was no one to explain how to get where I was going. I made it through the help of another patient. Once I got to the correct department the receptionist was far less than welcoming. Now I'm into my second week of waiting on NJ no in
scheduling. The doctor being busy I understand but he can be scheduled far in advance. Columbus is a longer drive but it may be worth it.

I absolutely hate going to KCH whenever I have to go get seen, KCH has become a bandaid hospital, there has been many many many times I’ve been here and I have been poked at least 12 different times before they had to call the PICC team to get my labs, I would even cry and say I’ve had enough and I’d still get poked anyways. Don’t you think 12 times is a bit excessive? Then my arms and hands would be super bruised from the amount of times I had been poked.
The only good experience I have at KCH, is when I see my OBGYN Dr Sullivan, or my birthing experience at the birthing center was amazing. But other than that i think I’d rather drive to Westerville to be seen than come to the KCH emergency room anymore. Many times I have left feeling uncared for, like I was just another number, or that the nurses or doctors didn’t care.
Or because of an experience I had as a kid from a nurse being extremely rude disrespectful to me when I was struggling just struggling with depression and needed a kind person at the time has also made me hesitate to come here.

Saved me again. Thanks guys! These guys work so hard to fix me. I’ve been to several different places and this is the only place I want to go if I’m sick. These guys rock! Thanks and god bless all of you!

Dr. Cush was amazing. He was personable, efficient and made the process as easy as could be. Highly recommend him.

I had to wait a long time after the time my appointment was scheduled for to see the doctor, but once she was there she took care of my problem with a fungal toenail infection.

I have never had a bad experience. The staff at KCH Pain management are professional and caring.

Always have a great experience when I see Dr. Doolittle. He is so patient and willing to answer all my
questions. All his medical and office employees are amazing! I highly recommend him.

I’m not usually one to leave reviews, but dealing with Knox since February has been the worst time. Their emergency department personnel were less than caring towards my boyfriend who presented with two shattered feet, he was laughed at when he told the triage people he broke his ankles, he was treated like an annoyance when he was in so much pain he couldn’t keep quiet, it took 3 hours for a provider to come talk to us about our request to be transferred to our orthopedics in Columbus resulting in more time the blood flow to his left foot was compromised along with his nerves. Now 7 months later we’re still having the worst time with the financial department. After 2 months of calling and leaving messages with no returns regarding financial aid or payment plan set up they’ve simply ignored and sent to collections. I wouldn’t stop at this hospital if it was the only in the state.