Kroger, Loveland OH

You always have to wait so long at the deli because they have 1 person working and 2 or 3 people standing around.

I don't usually come to this Kroger but so glad I did. I was picking up deli items for my dad and he loves Boars Head and the Kroger's I usually visit do not sell Boar's Head. The entire staff behind the counter was very friendly, particularly Jan. She was so helpful and so pleasant. I made my way up to the checkout counter, and got in Ruth's check out lane. Another sweet and kind employee. I wanted to take the time out and give those ladies kuddos for their excellent customer service, I need to come to this Kroger more often! Great job ladies, I truly appreciate you.

I take the time to shop in store, but the amount of "click-It carts make it near impossible to move in this store. The employees are required to wear masks, but most have them under noses or on the chin. If they can't wear them properly, why bother? Management seems powerless to enforce policy.

Waited 2 hours in line and parked in spot #1 for my pick up order. Then they banged my car door with a cart. I will never come here again

Good prices, good staff, everything I went for was available and 20 cents off gas per gallon that I purchased.

Great service went out of there way to make fresh chicken super nice and its a very nice store great variety

Since they’ve implemented clicklist their quality control has definitely gone down. In the last 6 months we have regularly found expired food when unpacking groceries at home and gotten bad produce or expired items from the clicklist ‘pickers’ when we place online orders. The location and online ordering are convenient for us but we are starting to shop elsewhere.

We use click list works out really well, always have your groceries out and loaded in a timely manner.

I did the ClickList and they sent me home with these molded raspberries. I noticed as soon as I took them out of the bag so I don’t know how the worker wouldn’t have seen it.

Really disappointed with the store after the remodel. In order to accomadate a bar in the wine section, they had to reduce the selection available and eliminate the bulk items.

We have pretty much stopped using this store because it has become a high priced convenience store.

Plus - I find the store's prices are higher than other Kroger store's- prices are based on demographics.

I go out of my way to use this Kroger since the selection is better and it has an awesome layout.

This is one of the nicer Krogers I have been to. They have a wide variety of products and the store is always clean.

Good neighborhood store. Friendly staff. Occasionally they will, for no reason, move everything to be locations. This will become a scavenger hunt until you get used to the new locations. Which will then change locations again as the process repeats.

Snobby and prejudice workers. Area is new rich and have issues. I saw a woman at the cashier refusing the bagging boy to touch her things. That overwhelmed me with disgust. No one said anything. Pam at customer service is just pure rude and has no clue on customer service, just plain rude. Not sure how she handles customer service. Apparently if you are not white, you are not welcome.

Love this store, I go out of my way to come here, always have everything in stock! ! Employees are always nice!

They were awesome helping me today get Chayote Squash within 24 hours. Two other stores did not offer at all. Kudos to Tony, Lori and Jim

Good prices, good selection, good fresh options (including some sushi I regularly take advantage of), and good hours.

I have never received anything but exceptional service here. Sure, there have been software glitches and super busy times that only allowed for short, perfunctory conversations, but even then you could tell that they were really trying to help you. I would recommend any of this Kroger location's services, and I recommend Kroger, in general.

I don't think there is anything food not sold here! Huge store. Large produce dept. Super friendly employees. Wat more could anyone ask for!? ! Oh yeah. Quick cashier's!