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Kroger Pharmacy, Toledo OH

Address 2257 N Holland Sylvania Rd, Toledo, OH, United States
Phone +1 419-578-6465
Hours
Monday8:00am-1:00pm, 1:30pm-8:00pm
Tuesday8:00am-1:00pm, 1:30pm-8:00pm
Wednesday8:00am-1:00pm, 1:30pm-8:00pm
Thursday8:00am-1:00pm, 1:30pm-8:00pm
Friday8:00am-1:00pm, 1:30pm-8:00pm
Saturday9:00am-1:00pm, 1:30pm-6:00pm
Sunday10:00am-1:00pm, 1:30pm-5:00pm
Website www.kroger.com/stores/grocery/oh/toledo/holland-sylvania/016/00870
Categories Pharmacy
Rating 3.3 6 reviews
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Kroger Pharmacy reviews

6
Sort by: date highest rated lowest rated most helpful
bill
April 04, 2023 4:02 am

Some of the staff have terrible customer service skills and need anger management. There's at least One Bad Apple that is constantly condescending and will provide information based on assumption. I dreaded anytime this person answered the phone. Refills are normally done quickly and efficiently. But make sure to follow up because sometimes a few of them just don't care. You Know Who You Are

Diana
January 29, 2023 6:01 am

Most generally very quick and easy drive thru. However there have been a number of times that the techs or pharmacist do not advise the customer to come in when cars are waiting 15-20mins just to move up 1 car. The people at the window aare
normally quick and thorough in a couple minutes. Customers that want want to argue over insurance, etc, should quickly be advised to come inside.

Steve
January 11, 2023 11:45 pm

Very good shopping experience, usually smooth sailing aside from peak hours

M Gro
July 19, 2022 5:40 pm

Sunday afternoon call. Trying to plan my week (2 workers, 1 car, return to office).

Very rude young man over the phone. I tried to convey my schedule that week and when I would be available, and asked their weekday hours. The last time I picked up this Rx was a Sunday. For some reason they won’t fill it till Monday this month.

The young sounding male didn’t seem to understand. He didn’t give me their weekday hours, didn’t care. Seemed angry to have had to answer the phone. And he lacked even common phone etiquette of “hello” or a “thank you” at the beginning and end of calls.

Been using them for a while. All of the female staff I’ve ever interacted with there are lovely people, not this guy. Lucky me.

Muzammil
February 02, 2022 7:14 pm

I have been using this kroger and pharmacy in-person for a long time. However, their behavior is pathetic towards the customers over the phone. They put you on hold forever. Than they wont answer all your questions and say that they don't have time to answer all your questions. Very unprofessional behavior towards the customer. Will definitely change my pharmacy and grocery store from now on!

Rev
April 14, 2021 8:19 am

Just wanted to find out when I can come over for my Covid 19 pandemic vaccination.
The response from the Pharmacy Dept was responsible and effective.
Good job

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