Lake County Brake & Front Inc, Willowick OH

I've been here a handful of times and every single time, those guys seem to not want to be bothered, I mean nonchalant, sort of standoffish, and sometimes just rude. I have a pickup, but it appears that the coupons they send out are always for cars only.

Great service, was recommended to me by my stepdaughter. Been there for new tires, & oil change. I live in Painesville Twp a little out of the way but worth the piece of mind.

I have taken 5 different cars here over the years. They have answered any questions I had regarding the required repairs and completed the work on time and at a reasonable price. That is why I keep going back.

The price was a bit high. We discussed it over the phone and it came to $850 for brakes, rotors, brake sensors, a pipe between the engine and the catalytic converter. I asked about the oil change to which the comment was made "I'll take care of it". I took that to mean included in the price, but to my surprise, the bill was $1100+. I read over the charges and the oil change was $100, to which I responded $100 for an oil change huh? So he knocked $36 off. I got in my car and there was the key to unlock my wheels sitting in the cup holder of my $50,000 car. I went back in and asked what it was, he proceeded to tell me and I asked where it went. He said just through it in the glovebox of my Audi A6. A thousand dollar bill and I have to put the parts back where they don't even go? Then I got back in and noticed that the lights hadn't been cleared, so I went back in and asked him to clear them to which I was made to feel like an inconvenience. It was at the end of the day and I was there after hours, but I didn't receive the call that my car was done until 4: 30pm.they close at 5pm and I had to Uber there during rush hour.

I still can't believe that he told me to put that part in my glovebox of my car. He was nice, but it didn't feel very genuine. Premium pricing and average service. I think I'll try elsewhere next time.

Bad service asked to change battery for the key he had one battery but said that’s not the one he make a fake phone call that he order a key battery I was still standing all of sudden he replace it with the same battery and charge me 21$ unreal

Love this place people are friendly and know what they are talking about with their cars, plus always give ya good deals for tires

Walked in and immediately was greeted. Asked for an alignment and was on my way home in about an hour. Pricing was very reasonable.

These guys always have helped me out over the years with quick service that's reasonably priced. Family-run and professional, I owe them a debt of gratitude for always keeping me on the road. Thank you, guys!

Very poor service. Had car towed to their shop on 5/21. Called on 5/22 to inquire on what was wrong. They had not looked at it yet. Spoke with them on 5/23 and engine is frozen and that it required the engine being torn apart to verify the cause. I asked numerous times if they have time for this work and was told they do. Confirmed that I should have an answer by late Friday (25th) or Tuesday at the latest. Called today (Tuesday 5/29) and was told that they still had not started on it and they "would try to get to it later this week". Totally dissatisfied with this company.

The only place I'll allow to work on my cars, very experienced auto technicians, nice Christian family-friendly business.