Lane & Kenny Body Shop, Columbus OH

Very busy place because they do great work. Call to make an appointment.

This is one of the shops my insurance suggested to fix some hail damage to my exterior. The work was quality and the woman at the front was nice kept me up to date. The turnaround was a week so much less of a headache as I thought it would take longer. They also cleaned the inside of my car which looked and smelled great! Overall very satisfied and would use them again.

Normally I am a Roush Honda customer, but I was in an accident with a Progressive Insurance customer, and they recommended this body shop, and claimed they could get me in fast. So, I thought, how bad could it be for a little fender scratch? Ha Ha! Lesson learned! Within seconds of pulling in the parking lot, I was yelled at for entering the wrong way. (The gate was open, so no visible signage.) Next, they lost my appointment, although I had called days prior to confirm. The front desk receptionist was blunt; she cut me off when speaking. The entire atmosphere was not customer service friendly and in the end, I was so happy that they lost my appointment. I will stick with Roush Honda.

Completely horrified at how awful this group is. Screwed up my car and now it's too late to fix it with the insurance claim. They just doctored the car up and made it look pretty. Didn't fix several things and now it's gonna cost thousands to fix it. Thanks guys. You really screwed me over hard. Plus they left trash and mud in the car. Like what's wrong with you guys?

Had to put on of the loveformankind transportation car on a rush and get back to the day center program with the owner

>> WARNING STAY AWAY << This Shop should have their license revoked! Very bad workmanship! And the bad part is the workers even say so themselves because they say that the owner will not allow them to finish their work the way they would like to because he’s cheap on labor. I knew the job was not that great on my car. I had a whole side of my car painted and I knew it wasn’t the best job but here we are two months after getting my car back and the paint is literally chipping and falling off my car. And work that he promised to have done was not even completed. This guy charged me over $2500 for a job that is unfinished and what he did do is literally falling off now I am going to have to go to another body shop. Hope they’re nothing like this man and spend more money. $$ >>WARNING STAY AWAY <<

Friendly people, and they are very helpful, they do great work, would recommend to anyone who is interested to get their vehicles fix