LensCrafters, Beachwood OH

Staff was extremely friendly and very informative about the service I was receiving. 10/10!:)

I had a fantastic experience with the two eye specialists I worked with Kelly and the manager were exceptional

Great service. I wish that the store in beechwood mall had more of a selection. The personalities and energy is so great I almost asked her out to lunch.just saying. I really appreciate you

Great service and best frame selection. The staff is always friendly and extremely helpful.

Very Knowledgeable, Professional, Personable staff. This location has the hottest eyeglass frames. They never disappoint me. And meet all my eyeglass needs.

Mike was terrific. He really knows what he’s doing and he is very professional. Thank you Mike!

Excellent, thorough, courteous and friendly service. Would highly recommend and will be returning in the future!

The best customer service I’ve had at a LensCrafters ever, and I’ve been getting my glasses from LC for over 20 years. The associates and opticians at this store (Beachwood OH) are patient, understanding, and very kind. Kelly made the final adjustments to my frames, and I’ve never had someone work with me so diligently — she is outstanding at her job. Thank you!

Amazing experience, ebony was patient, extremely helpful with answering my questions! I would highly recommend this location and Ebony!

Every since I made Ohio my home almost 12 months ago, I met some amazing people! Michael at the Beachwood branch assisted me through the process of finding the right frame. He was patient and encouraged me while listening to me. I made the right decision on my glasses! I was thinking about a visible bifocal but ended up getting the progressive lens instead. I'm very happy with my choice and his professionalism! And I most definitely appreciate the "Doctor" and his staff who were all very kind to me.

Everyone there is so friendly and helpful. My eye exam was quick and efficient. Both eye doctors staff and LensCrafters staff are amazing!

Ebony was very helpful throughout the whole process, as were the other salespeople. Thanks a bunch!

My glasses were not perfect and I had to get them remade. I am totally satisfied with my new pair, glasses, and the service was great! The store manager, aided in my choices, and she was really great!

I went in and was looking for new prescription glasses and sunglasses. Ms. Ebony the manager was fantastic. The time and care they took with me was second to none. She really knew her stuff and my glasses were ready in a very timely manner. Also the selection was amazing! I would highly recommend this store to anyone looking for new prescription glasses and sunglasses. 10/10

Ebony was amazingly helpful and handled multiple customers while still maintaining a professional, positive attitude.

Joanne Umansky is amazing. Goes above and beyond. Helped a lot when others at other branches weren’t helpful. Lovely lady.

Customer service was impeccable! Ebony the manager was very attentive and friendly. Joanne assisted with our glasses. She was a gem! If I could rate a 10, I would! Glasses was done less than an hour

Alexus is an efficient, polite, and pleasant technician. She was accommodating and took care of me promptly but without any rush.
I would recommend her without hesitation to anyone who wants first-class care, kind and graciously delivered.

Kristin was amazing helping my 94 yo mother select frames. Patient working with her to fit frames and define lens measurements. Highly recommended